Training Administrator

Description

The Training Administrator is responsible for providing administrative and logistical support to the Training Team and our growing network of branches. This role coordinates all training activities, including scheduling sessions, arranging travel, preparing materials, tracking training completion, and supporting new branches as they onboard. The Training Administrator ensures training runs smoothly, efficiently, and on schedule by maintaining accurate records, managing communication, and serving as a central point of coordination between trainers, trainees, and branch leadership. This position is fully onsite in the North Marietta / Woodstock area.

• Ensure new branches are aware of required trainings, timelines, and expectations.
• Serve as a key point of contact for new branches as they onboard to our training programs.
• Maintain accurate records of who has completed required courses and who is overdue.
• Ensure trainers have what they need prior to each session (rosters, agenda, materials, etc.).
• Prepare regular reports for leadership (e.g., completion rates by branch, upcoming expiring certifications, etc.).
• Coordinate calendars between trainers, trainees, branch leadership, and other stakeholders.
• Help manage learning systems (LMS or trackers), including adding users, assigning courses, and updating records.
• Arrange travel for trainers and/or trainees (flights, hotels, rental cars, etc.) in alignment with company travel guidelines.
• Track training attendance, completion status, and certifications in our systems.
• Coordinate initial training schedules for new branch teams (installers, production, sales, office staff, etc.).
• Schedule in-person and virtual training sessions for installers, foremen, sales, and other teams.
• Send training invites, reminders, and pre-work materials.
• Support the training team with other administrative tasks and special projects as needed.
• Coordinate training locations, rooms, equipment, and materials for onsite sessions.
• Maintain training calendars, shared inboxes, and training documentation.
• Assist with formatting and distributing training materials, guides, and job aids.

Requirements

• Proficient with Microsoft Office/Google Workspace; experience with an LMS or tracking database is a plus.
• Strong organizational and time-management skills; able to prioritize and handle multiple deadlines.
• High attention to detail and follow-through—especially when tracking completion and compliance-related tasks.
• 2+ years of experience in an administrative, coordination, or scheduling role (training, HR, operations, or similar environment preferred).
• Excellent communication skills (verbal and written) and a professional, customer-service mindset.
• Ability to work onsite in the North Marietta / Woodstock area.
• Comfortable managing complex calendars and logistics (training, travel, or events).

Benefits

• Opportunity to support a growing, multi-branch organization
• Collaborative team environment with room to grow and refine the training function
• Competitive compensation

Training + Development

Interview process

Visa Sponsorship

Security clearance