Description

• Assist in documenting, updating, and improving Standard Operating Procedures (SOPs) for administrative and order-processing workflows.
• Work directly with the Finance department to process and reconcile vendor credits.
• Contribute to keeping the warehouse clean, organized, and compliant with safety and operational standards.
• Proactively anticipate administrative needs, ensuring smooth day-to-day operations.
• Identify discrepancies or issues in orders, documentation, or shipments and investigate and resolve them promptly.
• Accurately and efficiently enter shipped orders daily within QuickBooks.
• Assist with warehouse duties when required, including assembly, QC, pick/pack operations, and inventory counts.
• Complete additional administrative or operational projects as needed to support overall efficiency.
• Maintain accurate and organized physical and digital filing systems for all sales and shipping documents.
• Review and print sales orders and emails for all incoming shipments.
• Create packing slips in MS Word for specialized or custom shipments.
• Meticulously verify that sales orders and emails match, ensuring all details are correct before shipping begins.

Requirements

At Tenna, we believe the best is right in front of all of us and that each day holds more potential than the one before. We believe every new discovery can lead to something better than we thought possible. When we boil it down, the top five qualities that define the Tenna Team are quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets anytime, anywhere, on one comprehensive platform. Apply now!

Tenna is seeking a highly organized, reliable, and detail-driven Administrative Assistant to support daily order processing and administrative operations within our distribution center. In this role, you will be responsible for accurately processing sales orders in QuickBooks, preparing packing slips, maintaining meticulous filing systems, and partnering with our Finance team to manage vendor credits. You will play a key role in communicating with internal teams, customers, and shipping carriers to ensure smooth and timely order flow. This position is ideal for someone who thrives in a fast-paced, hands-on environment and excels at keeping administrative processes running efficiently and accurately. If you are dependable, detail-oriented, and are excited to support the operation of a fast-paced environment - this might be the role for you!

• Ability to lift up to 15 pounds and perform tasks requiring standing, walking, bending, and sitting for extended periods.
• Proven ability to perform detailed administrative tasks with consistency, precision, and accuracy.
• Experience with Salesforce is a plus, particularly for order tracking or customer communication.
• Exceptional attention to detail and accuracy, especially in verifying sales orders and addendums, processing vendor credits, and maintaining organized digital and physical filing systems.
• 4+ years of administrative experience in a warehouse or professional environment.
• Advanced proficiency with order management tools, including MS Excel (sorting, filtering, basic formulas), MS Word, and QuickBooks.
• Location: Langhorne, PA. Must have reliable transportation to and from Langhorne, PA.
• Use MS Excel and MS Word for order management, reporting, and documentation tasks.
• High school diploma or equivalent required; additional relevant experience may be considered in place of formal education.
• Highly organized, proactive, and diligent, with the ability to anticipate administrative needs and support operations.
• 1+ years of hands-on experience with QuickBooks preferred.
• Comfort and professionalism in a fast-paced warehouse environment, consistently adhering to safety protocols and contributing to a clean, organized workspace.
• Strong problem-solving skills, with the ability to identify discrepancies, investigate issues, and resolve them promptly.
• Must be able to stand, walk, sit for extended periods, and lift up to 15 pounds throughout the workday.
• Excellent verbal and written communication skills.
• Strong ability to work independently, demonstrating self-motivation, accountability, and consistent follow-through.

Benefits

• Full-time opportunity.
• Opportunities for growth and personal development within a highly dynamic team.
• 401k match. Dependent Care offered. Employee referral bonuses.
• Robust, low-cost benefit packages are offered. Benefit coverage begins on the first date of employment.
• Paid Time Off and Volunteer Time Off are offered.

Training + Development

Interview process

Visa Sponsorship

Security clearance