Multi-Site Leasing Consultant - Long Island, NY

Description

The role involves handling duties for two or more apartment communities, providing superior customer service, conducting market surveys, showing and leasing units, updating unit availability daily, processing rental applications and maintenance requests, receiving collections, providing clerical and phone support, maintaining accurate resident files, coordinating move‑in calendars and inspections, resolving resident complaints, conducting move‑out walks, and performing additional tasks assigned by the supervisor.

• Manage duties for multiple apartment communities, including leasing, move‑ins, and move‑outs.
• Provide superior customer service and resolve resident complaints.
• Conduct market surveys, update unit availability, and process rental applications.
• Handle collections, maintenance requests, and clerical/phone support.
• Maintain accurate resident files and coordinate move‑in calendars and inspections.
• Apply superior sales, collection, and customer‑service skills with knowledge of fair‑housing law.
• Participate in ongoing professional development through company education programs.

Requirements

Physical demands include regular sitting, standing, walking, reaching, talking, and hearing, with occasional climbing and extended computer and phone use. The employee must detect auditory or visual alarms and be available for flexible hours, including nights, weekends, and occasional holidays, while maintaining regular attendance at company functions and events.

Essential functions require strong leadership, excellent communication, superior collection and customer‑service skills, the ability to handle high‑stress situations, effective time‑management, a strong sales background, and knowledge of state fair‑housing law, alongside solid administrative and organizational abilities.

Qualifications include a high school diploma or equivalent, fluent English, intermediate mathematical ability, and proficiency with resident‑management software and MS Office. Preferred knowledge includes Yardi, Voyager, LRO, Entrata, and Resident Check. One year of service‑industry experience is preferred, and a commitment to ongoing professional development is expected.

• Demonstrate leadership, strong communication, and ability to handle high‑stress situations.
• Utilize intermediate computer skills, MS Office, and resident‑management software (Yardi, Voyager, LRO, Entrata, Resident Check).
• Hold at least a high school diploma, fluent English, and one year of service‑industry experience preferred.

Benefits

Compensation is $23‑$25 per hour, based on experience, with the potential to earn lease commissions and renewal bonuses. The schedule is Monday through Friday, from 9:00 a.m. to 6:00 p.m.

Benefits feature medical, dental, and vision coverage with employer‑paid premiums, a 401(k) plan with a 2% employer match, life and disability insurance, paid holidays, 2‑4 weeks of vacation after 90 days, sick leave, referral bonuses, up to 16 hours of volunteer time‑off, an employee assistance program, competitive bonuses and commissions, advancement opportunities, and various corporate discount programs.

• Meet physical demands of regular sitting, standing, walking, and occasional climbing; flexible availability for evenings/weekends.
• Receive medical, dental, vision coverage with employer‑paid premiums, 401(k) with 2% match, life and disability insurance.
• Earn paid holidays, 2‑4 weeks vacation after 90 days, sick leave, referral bonuses, volunteer time‑off, and employee assistance program.
• Access competitive commission and bonus structures, advancement opportunities, and employee discount programs.

Training + Development

Interview process

Visa Sponsorship

Security clearance