Regional General Manager

• Leverage data to proactively identify areas for improvement and cost control.
• Oversee day-to-day operations across a portfolio of residential communities.
• Recruit, hire, train, and mentor high-performing property management and maintenance teams.
• Collaborate with a high-performing and supportive leadership team.
• Monitor rent collections, leasing performance, occupancy trends, and expenses.
• Lead luxury Class A residential communities in a growing portfolio.
• Drive achievement of NOI and P&L objectives across the portfolio.
• Analyze traffic, leasing, and retention metrics; recommend and implement strategies to boost performance.
• Partner with marketing to develop and execute annual marketing plans and budgets.
• Establish a strong and visible presence within the communities.
• Ensure compliance with company policies, safety protocols, fair housing regulations, and local laws.
• Maintain thorough market knowledge and complete weekly competitive surveys.
• Utilize AppFolio and other technology platforms to manage leasing, financials, maintenance, and reporting.
• Conduct regular property inspections to ensure brand and quality standards are met.
• Supervise planning and execution of resident and promotional events.
• Manage vendor relationships and oversee quality of services provided.
• Provide timely feedback, coaching, and conduct performance reviews for direct reports; oversee reviews for on-site personnel.
• Address and resolve escalated resident issues; implement service enhancements as needed.
• Establish annual operating budgets and oversee financial performance, including variance reporting.
• Foster teamwork and mutual respect across all levels of the organization.
• Assist with the creation and distribution of reporting for executive leadership.
• Lead property teams in delivering top-tier customer service and maintaining high resident satisfaction.
• Assist in marketing efforts, startup marketing plans, and outreach for new developments and lease-ups.
• Promote a collaborative, results-driven culture with strong accountability.

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• Strong interpersonal, organizational, and communication skills.
• Tech-savvy, with proficiency in Microsoft Office Suite and property management systems; AppFolio experience is preferred.
• Experience with lease-ups, new construction, or property repositioning preferred.
• 5+ years of experience managing and leading teams across multiple properties.
• 6+ years of experience in multifamily or hospitality property management.
• CAM or CAPS certification is a plus.
• Ability to thrive in a dynamic, growth-oriented environment and travel as needed.
• Proven success with budget creation, P&L oversight, and financial performance.
• Bachelor’s Degree in Business, Real Estate, Hospitality, or a related field, or equivalent work experience.

• Vision Plan
• Dental Insurance
• Tuition Reimbursement Program
• Life Insurance
• 401k Plan
• Paid Vacation
• Medical Insurance
• Paid Sick Leave
• Paid Holidays
• Housing Discount at BLT Properties