Sales Support Assistant

Description

The Sales Support Assistant will support the sales team in delivering an exceptional brand experience, handling local social media, sales performance reporting, marketing event administration, and processing sales documents. This role works closely with Design Consultants and the Sales Manager to ensure smooth client interactions and accurate information flow. The position is based out of the Southlake, Dallas, and Plano showrooms.

• Manage leads for Design Consultants using CRM.
• Answer phone calls and emails for the scheduling office and showrooms, addressing client needs.
• Update local marketing content, including showroom hours on the website, social media, Yelp, and Google reviews.
• Maintain Design Consultant bios on the website.
• Generate and distribute weekly reports on rescheduled consults, open jobs, and pending client lists.
• Collaborate with Design Consultants to follow up on pending clients.
• Execute client anniversary marketing campaigns.
• Oversee Digital Showroom activities, updating photos and current offers.
• Perform sales administrative duties: social media support, warranty handling, trade packages, add‑ons, and other clerical tasks.
• Track and distribute client traffic reports to leadership.
• Keep showroom samples stocked for Design Consultants.
• Assist the Sales Manager with Design Consultant training on Central Scheduling as needed.

Requirements

• High school diploma or GED; associate degree in business or sales administration preferred.
• 1–2 years administrative or customer service experience in construction or home renovation, preferably with a luxury brand.
• Strong data entry speed and accuracy.
• Calendar management or regional scheduling experience preferred.
• Tech‑savvy; quickly learn CAD, Epicor, Salesforce, Microsoft Office, and similar systems.

Benefits

The hourly pay ranges from $26 to $28, with a typical schedule of Monday through Friday, 8 a.m. to 4 p.m. Employees are expected to work on‑site at the company‑owned locations. The role offers a full‑time 40‑hour week with overtime potential.

The company‑owned location provides a competitive benefits package, including health coverage and retirement options, as well as opportunities for career advancement. Detailed benefits are outlined below.

• Medical, dental, and vision health insurance.
• Paid time off and paid holidays.
• 401(k) retirement plan with company match.
• 40‑hour workweek with overtime potential.
• Opportunities for career growth and promotions.

Training + Development

Interview process

Visa Sponsorship

Security clearance