Description

In this role the technician performs advanced service, maintenance, and repair of hot‑water and steam boiler systems, ensuring safety, efficiency, and customer satisfaction. They handle burner configuration, combustion management, and complex control wiring, while also providing coaching to peers and documenting work.

• Service, repair, and install commercial/industrial hot‑water and steam boilers.
• Perform burner setup and manage dual‑fuel combustion systems.
• Diagnose and fix analog circuits, transmitters, and 3‑element feedwater systems.
• Coach and guide fellow technicians on boiler repairs.
• Conduct preventative maintenance, site surveys, and equipment modifications.
• Prepare installations by reviewing layouts, gathering materials, and coordinating work.
• Inspect and maintain service vehicles and tools.
• Complete paperwork and maintain accurate job files.
• Determine and order required parts promptly.
• Provide technical support and promote product sales.
• Adhere to safety programs, use PPE, and report hazards or incidents.
• Deliver responsive, professional customer service and resolve concerns promptly.
• Comply with company EEO policy and uphold its values.

Requirements

The Boiler Service Technician – Level 3 will be based in Greenville, NC, working full-time on a day shift. This position supports skilled labor in the commercial and industrial boiler sector and requires a two-year technical degree.

Candidates must hold an associate degree in HVAC or a related discipline and bring at least five years of field experience. Required credentials include a valid driver’s license, Universal EPA certification, and basic computer skills (Word, Outlook). Strong analytical, mathematical, and communication abilities are essential.

The job involves frequent standing, climbing, lifting up to 115 lb, and work in varied conditions such as outdoors, mechanical rooms, and extreme weather. The employee must wear required PPE, pass drug screening, and provide proof of U.S. employment eligibility.

• Associate degree in HVAC or related field with 5+ years boiler experience.
• Valid driver’s license and Universal EPA certification.
• Proficiency with Microsoft Word and Outlook.
• Strong mathematical, reasoning, and problem‑solving abilities.
• Ability to read/write technical documents and present information clearly.
• Physical capability to lift up to 115 lb, climb, kneel, and work in varied environments.
• Pass drug screening and prove U.S. employment eligibility.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance