Full‑service provider of technology, equipment and digital solutions to optimise global cement production.
Lead design, migration, and management of IT infrastructure for new Cement business.
12 days ago ago
Expert & Leadership (13+ years)
Full Time
Greater Chennai Area
Hybrid
Company Size
7,739 Employees
Service Specialisms
Engineering
Technical Services
Consulting
Project Management
Turnkey
Sector Specialisms
Cement Production
Industrial
Energy
Alternative Fuels
Maintenance and Repair
Gear Services
Wear Protection
Condition Monitoring
Role
Description
infrastructure roadmap
itsm implementation
hybrid cloud
performance metrics
cost optimisation
capacity management
Define and maintain the IT infrastructure roadmap aligned with current and future business needs, ensuring scalability, security, and cost-effectiveness through effective partner collaboration.
Implement and continuously improve ITSM processes (e.g., ITIL) in collaboration with the partner, focusing on efficiency, customer satisfaction, and cost control.
Develop and oversee a hybrid cloud and on-premises strategy, focusing on cost optimisation, operational efficiency, and agility, executed primarily via the outsourcing partner.
Track and report service and infrastructure performance metrics, including SLA compliance, customer satisfaction, and infrastructure spend, holding the partner accountable for outcomes.
Drive cost-efficient operations by tracking resource utilisation, enforcing contractual commitments, and influencing the adoption of innovative, cost-saving solutions through the service provider.
Monitor and optimise infrastructure capacity and performance, leveraging partner capabilities to avoid over-provisioning or under-resourcing while meeting business requirements.
Ensure compliance with regulatory requirements, security standards, and industry best practices, including robust disaster recovery and business continuity plans, delivered through the partner.
Govern IT service desk and service management processes, ensuring the partner delivers high-quality, timely, and cost-effective services to internal customers.
Foster strong vendor management and governance, driving continuous improvement, innovation, and cost awareness across outsourced operations.
Collaborate with IT and business stakeholders to align infrastructure and service priorities with business objectives and financial targets.
Coordinate and govern infrastructure carve-out, migration, and integration projects, ensuring delivery through the service provider with minimal business disruption and maximum value.
Requirements
project management
leadership
network architecture
cybersecurity
cost optimization
m&a
Experience in leading IT carveouts, integrations, and transitions in M&A scenarios.
Exceptional project management skills with experience delivering complex, multi-stakeholder projects on time and within budget.
10+ years of experience in IT infrastructure management experience with at least 5 years in senior leadership role.
Demonstrated experience in cost optimization, including cloud expenditure management and vendor negotiations.
Proven leadership and team management skills.
Deep knowledge of network architecture, data center management, cybersecurity, and enterprise applications
Extensive experience managing third-party providers and strategic partnerships.
Strong interpersonal and communication skills for engaging with technical teams, executives, and external partners.