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Community Manager-Lease-up
Panther Residential Management
Manage lease-up and operations of a Class A community to maximize occupancy and NOI
5d ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Madison, AL
Onsite
Company Size
120 Employees
Service Specialisms
Property Management
Construction Services
Real Estate Investment
Development Services
Property Leasing
Maintenance Services
Tenant Relations
Project Management
Sector Specialisms
Multifamily Residential
Acquisitions
Development
Redevelopment
Property Management
Entitlement
Complex Rezoning
Environmental Remediation
Role
What you would be doing
financial analysis
budget management
lease management
revenue optimization
quality assurance
safety compliance
- Analyzes and evaluates monthly and/or quarterly financial statements. Writes clear and concise owner's reports to substantiate the analysis.
- Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
- Works with the owners to identify community goals and objectives. Be responsive and receptive to owners' needs, goals, and objectives.
- Assists and ensures all customer complaints are handled promptly and appropriately.
- Ensures timely completion of all salary, bonus, and compensation paperwork, in addition to adherence to company standards for payroll and overtime calculations.
- Develops yearly operating budgets/forecasts and sales/marketing plans. Accurately prepare and conveys all operational and financial data to the Regional Manager in a timely manner.
- Ensures administrative associates achieve the highest standards regarding shopping report scores.
- Communicates effectively with staff members and ensure compliance with Panther Residential Management standards.
- Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
- Safety And Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
- Participates in company training classes and meetings as required.
- Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Enforces resident retention and service request follow-up programs.
- Ensures written communication to residents is professional and timely.
- Directs efforts to ensure all purchasing guidelines are followed including timely entry of purchase orders and approval of invoices.
- Promotes and teaches safe work practices among on-site staff and ensures all safety programs are implemented and followed.
- Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills.
- Shows, leases, and moves in prospective residents.
- Achieves the highest possible net operating income through the implementation of effective cost control and revenue improvement programs.
- Performs and documents appropriate associate evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork.
- Manages a high quality on-site staff through implementation of effective recruitment, training, motivation and development programs.
- Evaluates and recommends changes on rent/pricing strategies, and ensures websites and printed material are accurate and updated.
- Maximizes rental income while minimizing expenses through effective planning and control.
- Provides training and motivation to leasing staff and ensure group training sessions are conducted as needed.
- Analyzes operational information for impact on NOI, identify trends and recommend appropriate strategies and adjustments.
- Establishes and implements leasing goals, while monitoring an effective lease expiration program.
- Monitors an effective preventative maintenance program to monitor service request turnaround and ensures the responsiveness of the maintenance staff.
- Directs efforts to implement sales and marketing plans, which effectively maximize rental income and results in high occupancy.
- Assists regional manager with management functions, new community transitions and other responsibilities as required.
- Prepares and ensures staffing schedules are consistent with community needs.
- Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
- Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
- Monitors all income, including delinquencies.
- Ensures that an adequate number of units are market ready.
- Conducts productive meetings, manages resident expectations, keeps other informed about property issues; adapts to respond to changing priorities.
- Ensures that all physical aspects of the property are at all times fully functional and maintained in an attractive condition.
- Ensures that accurate submission of all corporate reporting lease and bond paperwork is accomplished timely and includes approvals as required.
- Communicates effectively with other Panther Residential Management associates to ensure cooperation between departments and communities.
- Communicates effectively with owners, residents, and on-site associates.
- Maintains product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensures leasing staff develops similar knowledge
- Implements and monitors effective lease renewal programs.
- Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
- Adheres to established company standards for screening applicants for residency.
- Monitors the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed.
What you bring
leadership
problem solving
innovation
teamwork
adaptability
software proficiency
- Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
- Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
- Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
- Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
- Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
- Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
- Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
- Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others’ attention.
- Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment- free environment; builds a diverse workforce.
- Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
- Adheres to Panther Residential Management Standard Operating Procedures.
- Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
- Understands and operates the company's various software programs and ensure staff is properly trained in the respective programs for their positions.
- 401(k) with Company match after 6 months of employment
- Voluntary AD&D Insurance and Long-Term Disability
- 15 days of PTO/2 Personal Days
- Company paid Group Life Insurance and Short Term Disability
- 7* Observed/Paid Holidays (*Veterans are also eligible for Veterans Day)
- Company provided apparel/uniforms
- Health, Dental & Vision insurance offered after 30 days of employment
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
6,000 Apartment Units
Developed or Acquired
The company has developed, acquired, or repositioned over 6,000 apartment units across the southeastern U.S., reflecting significant growth in their portfolio.
- Founded in 2009 in Boston, the company has grown into a vertically integrated firm managing acquisition, development and operations of multifamily communities.
- Since inception it has developed, acquired or repositioned over 6,000 apartment units across more than 19–21 communities in the Southeastern U.S., with transaction volume over $1 billion.
- Typical projects include garden‑style and mid/high‑rise apartment communities in states like Georgia, Florida, South Carolina, Tennessee and Massachusetts.
- The in‑house property management team focuses on branding, pricing, leasing, maintenance and expense controls to maximize asset value.
- They combine acquisitions, development and operational management under one roof to provide streamlined ownership solutions.
- We value integrity and are committed to maintaining the highest ethical standards in all our interactions.
- We emphasize teamwork and collaboration across all levels of the organization.
- We foster an environment where innovation and creativity thrive.
- We believe in providing opportunities for growth and development for all employees.
- We are committed to providing exceptional service to both our clients and residents.
- We operate with transparency and accountability in everything we do.
Net-zero by 2050
Carbon Emissions Target
Aim to achieve zero net carbon emissions across all operations by the year 2050.
- Reducing carbon emissions across all properties
- Energy efficiency improvements and green building standards
- Sustainable practices in water and waste management
- Investing in renewable energy and energy-saving technologies
- We have implemented initiatives to ensure equal opportunities for all employees.
- Our leadership team is focused on increasing gender diversity within the company.
- We track and analyze gender-related data to ensure equitable representation.
- We provide ongoing training and resources to promote an inclusive work environment.
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