Inside Sales Representative

Description

• Confirms all costs with vendors in the case of special orders
• Attends to customer questions, complaints and concerns immediately, and facilitates satisfactory resolution
• Processes customer orders in a courteous, efficient and timely manner
• Assists every customer in a timely manner
• Organizes workflow to meet customer deadlines
• While performing the duties of the job, the employee may be required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
• Reviews quotes and orders for accuracy
• Manages orders taken by phone, fax and email, ensuring accurate data entry into the order management system

Requirements

• Experience in the manufacturing industry is preferred, but not required
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Proficient in Excel
• The employee must be able to lift and/or move up to 50 pounds.
• Bilingual (English & Spanish) Not required but is a plus
• Strong listening and presentation skills
• Ability to work in a high paced, team oriented environment
• Strong phone presence and experience
• Excellent verbal and written communications skills
• Understands and appropriately uses corporate pricing systems to quote customers
• 2+ years of previous experience in inside sales
• Manages inbound and outbound phone calls professionally, efficiently and with good communication skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance