Operations Manager

Description

• Plan, direct, and prioritize elevator installations and modernizations, service/repairs, and labor needs; utilize project management software and other scheduling tools.
• Use accounting reports and programs to review job status to identify risk and opportunity, including properly reporting fade issues prior to revenue.
• Administer company safety program, including performing safety audits when necessary and stressing the importance of safety to all employees.
• Develop and maintain strong working relationships with contractors, elevator consultants, construction firms, and architects.
• Regularly communicate with field staff and make weekly crew visits and day one visits to manage safety, site activities and progress of employees and customer, document findings.
• Determine what materials need to be ordered for job completion, coordinate, order, and arrange for sub-contracting portions of installations and service/repairs.
• Manage budget and spending.
• Manage staff, schedules, and review and approve payroll.
• Perform necessary requirements, such as: applying for and obtaining permits and scheduling permit inspections at job completion.
• Review and sign off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits, and other necessary approvals.
• Mediate and resolve complaints and problems of external and internal customers, including meeting with local business agents to resolve issues involving union employees.
• Maintain strong familiarity of company standard operating procedures and products by attending company training classes, viewing factory equipment updates and supplier goods; interface with corporate departments, including the factory, coordination, and labor, and consult with the management.
• Monitor use and assignment of vehicles.
• Survey, review, and sign off on all bids, including attending pre-bid meetings with construction sales representatives and providing technical input to calculate labor and material costs.

Requirements

• Must be able to lift up to 40 pounds at times.
• Prolonged periods of standing and walking.
• Prolonged periods sitting at a desk and working on a computer.
• Local Travel Expectations: 15%
• Education: High School Diploma or equivalent
• Requires a valid driver’s license, a satisfactory Motor Vehicle Report, and forklift certification.
• Experience: Minimum 5 years in industry
• Problem Analysis
• Technical Professional Knowledge
• Conceptual Thinking
• Frequent reaching, stooping, bending, kneeling, and crouching.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance