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Module Technical Support Manager - MEA Region
Trinasolar
Leading global solar energy company providing PV modules, systems, micro‑grids, storage & energy cloud solutions.
Technical support manager for PV modules, handling risks, sales support, certifications, and travel.
2d ago
Expert & Leadership (13+ years)
Full Time
Dubai, United Arab Emirates
Office Full-Time
Company Size
29,975 Employees
Service Specialisms
Solar Energy
Renewable Energy Solutions
Solar Panel Manufacturing
Energy Storage Systems
Solar Power Systems Integration
Research and Development
Solar Product Design
Engineering Services
Sector Specialisms
Home
Utility
Commercial
Plant Design
Construction
Operational Management
Energy Storage Systems
Aquaculture
Role
What you would be doing
factory audits
load testing
compatibility testing
production supervision
certification management
tender review
Assist the sales team with client visits, participate in online and offline technical exchanges and business negotiations, and provide professional technical support;
Address client inquiries regarding product performance, technical parameters, system solutions, installation and operation, load testing, and robot compatibility testing, thereby improving customer satisfaction;
Lead or assist in key stages of non-standard order execution, including factory audits, client visits, production supervision, inspections, and third-party testing;
Review the technical terms and quality requirements in project tender documents and contracts, accurately identify and flag potential risks, and propose feasible solutions;
Accurately communicate special technical requirements in orders and coordinate with internal departments to ensure smooth order delivery;
Be responsible for applying, filing, and following up on regional certifications and special customer certifications.
What you bring
3+ years
pv industry
fluent english
communication
collaboration
travel
Minimum of 3 years of relevant technical or project experience in the PV module industry;
Fluent spoken English with strong English reading and writing skills;
Excellent cross-department communication and collaboration skills, with the ability to efficiently drive project progress;
Willing to travel frequently or take long-term overseas assignments, with primary work locations in Dubai or Changzhou.
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