Account Consultant, Hybrid at Rea Group in Sydney, New South Wales, Australia | Fortitude Valley, Queensland, Australia | Melbourne, Victoria, Australia | Kablio

Role

Description

relationship management

revenue growth

product usage

quarterly reviews

strategic planning

hackdays

In this role you will manage and grow customer relationships through both virtual and face‑to‑face channels, identify needs and growth opportunities, and increase revenue via subscription upgrades while maintaining retention. You will also drive product usage through quarterly business reviews, collaborate with internal specialist teams, and execute strategic portfolio and territory plans to deepen engagement with key accounts.

Manage and maintain customer relationships via virtual and face‑to‑face channels.
Identify customer needs and growth opportunities.
Grow revenue through subscription and product upgrades while maintaining retention.
Drive product and feature usage through quarterly business reviews.
Collaborate with internal teams such as Specialist Sales, Customer Success, Support, and Sales Support.
Develop and execute strategic portfolio and territory plans.
Strengthen relationships with key customers and implement engagement programs.
Hackdays to develop and showcase innovative ideas.

Requirements

stakeholder

communication

creative

saas

microsoft office

salesforce

We are looking for candidates who have a proven record of building meaningful connections with multiple stakeholders, strong communication skills, and a proactive ‘can‑do’ attitude. Ideal applicants think creatively, are people‑focused, and value teamwork, with experience in SaaS, commercial real estate, advertising or online marketing considered a plus. Proficiency in Microsoft Office, experience with CRM systems such as Salesforce, and a solutions‑focused mindset in a fast‑paced, agile environment are also desired.

Proven track record of building meaningful connections with multiple stakeholders.
Strong communication skills and a proactive ‘can‑do’ attitude.
Creative thinker who approaches tasks outside the box.
Desirable experience in SaaS, commercial real estate, advertising or online marketing.
Intermediate proficiency in Microsoft Office and experience with CRM systems (e.g., Salesforce).
Solutions‑focused mindset thriving in a fast‑paced, agile environment.

Benefits

REA Group prioritises the physical, mental, emotional and financial health of its people, offering hybrid and flexible working, flexible leave options (including birthday leave and leave purchase), and flexible parental leave. Additional perks include the ‘Because We Care’ program with volunteering leave and community grants, Hackdays for innovation, and a strong commitment to diversity, equity and inclusion.

Hybrid and flexible working model with flexible leave options, including birthday leave and leave purchase.
Flexible parental leave for primary and secondary caregivers.
‘Because We Care’ program offering volunteering leave, community grants, matched payroll giving and 100% revenue donation from Community Café.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1995

Company Origins

The company was established in a Melbourne garage, marking the beginning of its journey to become a publicly traded entity.

A$928M Revenue

Financial Performance

The company achieved significant revenue growth, exceeding A$928 million in fiscal year 2021.

16+ Brands

Brand Portfolio

The company has expanded its portfolio to include over 16 brands, including strategic investments and ventures.

Flagship platforms like realestate.com.au and realcommercial.com.au attract millions of users monthly across Australia and beyond.
International expansion included acquisitions in Europe, Asia, and North America, spanning Italy, Luxembourg, India, and the US.
Its services span residential, commercial, and industrial property advertising, mortgage brokering, and property analytics.
Blended agile tech culture: cloud-native, multi-language engineering teams driving user-centric innovation.
Notable moves: controlling atHome in Europe, merging SEA assets with PropertyGuru, and eyeing stakes in the UK’s Rightmove.

Culture + Values

Believes in making a positive difference for people, its customers, and its communities.
Driven by values of integrity, innovation, and collaboration.
Takes responsibility and accountability for its actions.
Passionate about its work and the impact it makes.
Has a growth mindset, encouraging new ideas and continuous learning.
Fosters an inclusive, supportive, and diverse culture where everyone can thrive.

Environment + Sustainability

Net Zero by 2030

Carbon Emissions Target

Committed to achieving net zero carbon emissions by 2030 through impactful sustainability initiatives.

The company has implemented energy-efficient practices and renewable energy sourcing.
They have invested in carbon offset programs to neutralize their environmental impact.
The company has committed to reducing waste and increasing recycling initiatives across operations.
The company tracks and reports on its sustainability performance annually.

Inclusion & Diversity

50% women

Women in Leadership

Target to achieve gender balance in leadership roles by a specified year.

Reports on gender diversity across all levels of the business.
Sets targets for gender pay equity and tracks progress.
Promotes a workplace culture that supports individual needs and encourages flexible work arrangements.
Initiatives to support diverse backgrounds and perspectives.

Articles

Role

Description

relationship management

revenue growth

product usage

quarterly reviews

strategic planning

hackdays

Manage and maintain customer relationships via virtual and face‑to‑face channels.
Identify customer needs and growth opportunities.
Grow revenue through subscription and product upgrades while maintaining retention.
Drive product and feature usage through quarterly business reviews.
Collaborate with internal teams such as Specialist Sales, Customer Success, Support, and Sales Support.
Develop and execute strategic portfolio and territory plans.
Strengthen relationships with key customers and implement engagement programs.
Hackdays to develop and showcase innovative ideas.

Requirements

stakeholder

communication

creative

saas

microsoft office

salesforce

Proven track record of building meaningful connections with multiple stakeholders.
Strong communication skills and a proactive ‘can‑do’ attitude.
Creative thinker who approaches tasks outside the box.
Desirable experience in SaaS, commercial real estate, advertising or online marketing.
Intermediate proficiency in Microsoft Office and experience with CRM systems (e.g., Salesforce).
Solutions‑focused mindset thriving in a fast‑paced, agile environment.

Benefits

Hybrid and flexible working model with flexible leave options, including birthday leave and leave purchase.
Flexible parental leave for primary and secondary caregivers.
‘Because We Care’ program offering volunteering leave, community grants, matched payroll giving and 100% revenue donation from Community Café.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1995

Company Origins

The company was established in a Melbourne garage, marking the beginning of its journey to become a publicly traded entity.

A$928M Revenue

Financial Performance

The company achieved significant revenue growth, exceeding A$928 million in fiscal year 2021.

16+ Brands

Brand Portfolio

The company has expanded its portfolio to include over 16 brands, including strategic investments and ventures.

Flagship platforms like realestate.com.au and realcommercial.com.au attract millions of users monthly across Australia and beyond.
International expansion included acquisitions in Europe, Asia, and North America, spanning Italy, Luxembourg, India, and the US.
Its services span residential, commercial, and industrial property advertising, mortgage brokering, and property analytics.
Blended agile tech culture: cloud-native, multi-language engineering teams driving user-centric innovation.
Notable moves: controlling atHome in Europe, merging SEA assets with PropertyGuru, and eyeing stakes in the UK’s Rightmove.

Culture + Values

Believes in making a positive difference for people, its customers, and its communities.
Driven by values of integrity, innovation, and collaboration.
Takes responsibility and accountability for its actions.
Passionate about its work and the impact it makes.
Has a growth mindset, encouraging new ideas and continuous learning.
Fosters an inclusive, supportive, and diverse culture where everyone can thrive.

Environment + Sustainability

Net Zero by 2030

Carbon Emissions Target

Committed to achieving net zero carbon emissions by 2030 through impactful sustainability initiatives.

The company has implemented energy-efficient practices and renewable energy sourcing.
They have invested in carbon offset programs to neutralize their environmental impact.
The company has committed to reducing waste and increasing recycling initiatives across operations.
The company tracks and reports on its sustainability performance annually.

Inclusion & Diversity

50% women

Women in Leadership

Target to achieve gender balance in leadership roles by a specified year.

Reports on gender diversity across all levels of the business.
Sets targets for gender pay equity and tracks progress.
Promotes a workplace culture that supports individual needs and encourages flexible work arrangements.
Initiatives to support diverse backgrounds and perspectives.

Articles