Jll
JLL provides professional services in real estate and investment management worldwide.
2 days ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Charlotte, North Carolina, United States
Onsite
Company Size
102,000 Employees
Service Specialisms
Sector Specialisms
Description
facility management
work orders
vendor coordination
property inspections
budget reporting
operations monitoring
The Assistant General Manager supports the General Manager in the comprehensive management of properties that serve as both client facilities and Class A commercial assets. This role blends facility‑management support with commercial property‑management expertise to ensure seamless daily operations and excellent service delivery, while building relationships with clients, tenants, vendors and team members.
- Provide overall facility management services and continuously monitor property operations
- Serve as primary day‑to‑day contact for occupants, tenants and visitors, delivering exceptional customer service
- Manage work orders for in‑house staff and vendors to ensure timely maintenance resolution
- Assist with budget requests, analysis and reporting for facility and property operations
- Direct vendors, facilities staff and service providers to coordinate and execute work
- Conduct regular property inspections to identify and prevent maintenance issues
- Monitor and report facility operations to the General Manager
Requirements
bachelor's
3-5 years
building systems
microsoft office
leed
certifications
The position does not provide visa sponsorship; candidates must be authorized to work in the United States without employer sponsorship. The role is based on‑site in Charlotte, NC. We encourage you to apply even if you don’t meet every requirement, as we are interested in getting to know what you bring to the table.
- Bachelor’s degree or equivalent experience in facilities/property management
- 3–5 years of experience in facility or property management, preferably in a corporate or third‑party setting
- Strong knowledge of building systems, operations and maintenance practices
- Excellent customer‑service orientation and ability to build relationships with diverse stakeholders
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and strong verbal/written communication skills
- Industry certifications (FMA, RPA, SMA) and LEED Green Associate or LEED AP preferred
- Experience with Class A commercial properties and integrated facility/property management operations
- Familiarity with property‑management or maintenance‑software and basic financial/budget principles
- Detail‑oriented with strong organizational and multitasking capabilities
Benefits
JLL offers personalized benefits that support personal well‑being and growth, including a 401(k) plan with matching contributions, comprehensive medical, dental and vision coverage, paid parental leave at 100 % salary, paid time off and company holidays, and early access to earned wages through Daily Pay. We also leverage AI to efficiently match candidates with opportunities and generate insights about profile alignment.
- 401(k) plan with company matching contributions
- Comprehensive medical, dental and vision coverage
- Paid parental leave at 100 % of salary
- Paid time off, company holidays and early access to earned wages via Daily Pay
Training + Development
Interview process
Visa Sponsorship
- no visa sponsorship; candidates must be authorized to work in the united states.
Security clearance
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.