Area Manager - Social Housing

This role will initially focus on growing Geobear’s Social Housing & residential Public Sector accounts, building long-term relationships with local councils, housing associations and other public bodies.

• Site Engagement: Conducting thorough primarily online and frequent in-person site visits to assess project requirements and gather crucial information.
• Data Integrity: Ensuring timely and accurate input of all relevant data into our CRM system, maintaining a high standard of data hygiene.
• Technical Support: Providing crucial technical support to clients and internal teams throughout the project delivery phase, addressing any queries or challenges that arise.
• Performance Feedback Loop: Actively collecting and acting upon feedback regarding the on-site performance of your projects, driving continuous improvement.
• Adherence to Procedures: Strictly adhering to all company procedures, ensuring consistency and compliance in all operations.
• Customer Resolution: Liaising effectively with customers regarding any complaints, performing on-site complaint visits when necessary, and working towards swift and satisfactory resolutions.
• Proactive Business Development: Identifying decision makers within target organisations and approach via cold calling and other proactive sales techniques in order to secure new and repeat business.
• Project Design Expertise: Taking the lead in designing innovative projects, accurately interpreting site investigation data, arborist reports, and drain survey data to craft detailed and effective treatment designs.
• Financial Collaboration: Supporting our finance department in the crucial task of cash collection from clients, fostering smooth financial operations.
• Sales Pipeline Management: Diligently following up on leads daily and accurately forecasting expected order dates to maintain a robust sales pipeline.
• Agree Variations: Managing changes to pricing during delivery to maximise both profitability and customer satisfaction
• Operational Readiness: Guaranteeing that all orders received are meticulously prepared for scheduling and delivery as quickly and efficiently as possible.

As an Area Manager, you will be at the forefront of our client engagement, working directly with customers to understand their unique needs and deliver bespoke solutions. While you'll be largely autonomous in your client interactions, you'll be fully supported by a team of highly skilled technical experts. These specialists possess solid communication skills and extensive experience in the delivery of advanced ground improvement methods, ensuring you always have the backing you need to succeed.

Experience selling ground engineering solutions to local councils, housing associations or other public-sector organisations is highly desirable, a construction related background is required.

Are you a dynamic, results-driven individual with a passion for problem-solving and a knack for building lasting relationships? Do you thrive in a technical environment where innovation meets practical application? If so, the role of Area Manager at Geobear could be your next significant career move. We're looking for a people-oriented, technically-minded professional who enjoys tackling complex technical challenges, securing new business, and nurturing existing client relationships. A strong command of technology and familiarity with online client interfaces will be particularly advantageous in this role.

• Customer-Facing Proficiency: Extensive experience in customer-facing roles, with demonstrable and exceptional customer care skills.
• Technical Sales Expertise: A proven track record of success in technical sales roles, demonstrating your ability to articulate complex solutions to clients.
• Financial Acumen: Preparing comprehensive pricing structures and compelling quotations that clearly articulate the value proposition to clients and that have the highest chance of winning the business.
• Opportunity Qualification: Skilfully qualifying new inbound opportunities, identifying potential clients and projects that align with Geobear's expertise.
• Industry Experience: Working experience within the construction industry, with a strong preference for candidates who have experience in the residential buildings sector.
• Relevant Qualifications: A pertinent qualification in a construction, engineering, or surveying discipline (e.g., BSc / MSc / OND / HND / Degree).
• Driving Licence: A full, valid driving licence is essential for this role, as it will involve significant travel.
• Build Relationships: able to secure initial and repeat business with a variety of different clients, including identifying decision makers and expanding relationships.
• Virtual Technology Acumen: Practical experience with virtual technology operating systems, showcasing your adaptability to modern business tools.
• Public-Sector Sales Success: Demonstrated success selling to local councils and housing associations, with deep knowledge of how to penetrate new accounts, establish them as key targets, and secure long-term frameworks. Must show experience in building repeat business, managing stakeholder relationships, and converting councils and housing associations into ongoing partners.
• UK Subsidence Knowledge: A solid understanding of common subsidence problems prevalent in the UK would be highly advantageous

At Geobear, we believe in investing in our people. You will receive world-class sales and technical training designed to equip you with all the knowledge and skills you need to excel. This comprehensive training will be delivered through our specialist online learning system, providing flexible and accessible learning opportunities, as well as invaluable in-person training from experienced members of our worldwide Geobear team. This blended learning approach ensures you gain both theoretical understanding and practical application from the best in the business

• Proactive Business Development - Cold Calling - no inbound leads