Customer Experience and Quality Intelligence Intern
Cnh
Support CX community, manage communications, and assist with data analysis/reporting.
15 days ago ago
Entry-level
Internship
Basildon, England, United Kingdom
Onsite
Company Size
35,850 Employees
Service Specialisms
Agricultural machinery manufacturing
Construction equipment manufacturing
Parts & service
Financing
Leasing
Insurance
Digital technologies
Precision technology
Sector Specialisms
Agriculture
Construction
Hay and Forage
Livestock
Vineyards and Orchards
Methane Power Solutions
Small Grains
Municipal
Role
What you would be doing
communication
community coordination
customer feedback
data analysis
power bi
- Maintain regular communication flow (newsletter, CX connect call etc..).
- Coordinate CX community within Market teams, plants and platforms.
- Being in touch with latest customer feedback.
- Support the Quality team in identifying, analysing, and interpreting trends and patterns within complex data sets.
- Support the Quality Intelligence team in maintaining Power BI reports.
What you bring
teamwork
analytical
degree
ms office
communication
- Open to ongoing teamwork with peers with diverse professional, language and cultural backgrounds.
- Good analytical and data processing skills.
- Studying towards, or holding a degree. Preferred study in Communication, Economics, Engineering, Computer Science, Information Management or Statistics.
- Experienced user of MS office tools (Excel, Word, PowerPoint, Outlook).
- Good communication and relationship management skills.
- Open to a changing environment.
Information not given or found
Interview process
- application deadline: 1st december 2025
- assessment day scheduled for january 2026
Information not given or found
Security clearanceInformation not given or found
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Company
Overview
1999 Merger
Founding Through Merger
Originated from the merger of Case and New Holland, establishing a strong foundation in agricultural and construction machinery.
2013 Restructuring
Corporate Restructuring
Reorganized under Fiat Industrial and became publicly traded as CNH Industrial on the Amsterdam stock exchange.
170+ Countries
Worldwide Operations
Operates manufacturing and R&D facilities in over 170 countries, showcasing global reach and influence.
2024 Revenue
Annual Financial Performance
Reported multi-billion-dollar revenues, maintaining profitability despite workforce adjustments, highlighting financial resilience.
- The company lists on the NYSE and serves global markets with iconic brands like Case IH and New Holland.
- It designs and produces tractors, harvesters, backhoes and heavy equipment for agriculture and construction.
- Typical projects include supplying integrated machine fleets, digital solutions, financing and aftermarket services.
- A standout fact: in 2022 it spun off its Iveco commercial‑vehicle arm, refocusing on core farm and construction machinery.
- Customer-Centric Innovation
- Sustainability and Responsibility
- Integrity
- Collaboration
- Commitment to Excellence
- Diversity of Thought
2050 Net Zero
Greenhouse Gas Emissions Target
The company is committed to achieving net zero greenhouse gas emissions by 2050 through comprehensive strategies and innovative solutions.
30% CO2 Reduction
CO2 Emissions Target in Products
The company aims to reduce CO2 emissions in its products by 30% by 2030, reflecting a strong commitment to lowering its carbon footprint.
- Enhanced focus on alternative fuels and electrification
- Commitment to reducing the environmental footprint of manufacturing facilities
- Sustainable farming solutions that improve the quality of life for farmers and the environment
50% Gender Diversity
Gender Diversity Target
Aiming to achieve 50% gender diversity in leadership roles by 2030.
26% Women Representation
Women in Leadership
Currently, women represent 26% of global leadership roles.
- Implementing global training programs focused on inclusion
- Hiring initiatives aimed at increasing gender and racial diversity across all levels
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