Service and Warranty Administrator at Ahb Group Australia in Derrimut, Victoria, Australia | Kablio

Ahb Group Australia

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Service and Warranty Administrator

Ahb Group Australia

Diverse property development and residential construction business across Melbourne and regional Victoria.

Manage warranty service workflow for home builds, coordinating trades and customers.

1 months ago ago

Expert & Leadership (13+ years), Intermediate (4-7 years), Experienced (8-12 years)

Full Time

Derrimut, Victoria, Australia

Office Full-Time

Company Size

199 Employees

Service Specialisms

Residential Homes

Property Developments

Ancillary Property Services

Turnkey house & land packages

Luxury family homes

First‑home buyer solutions

Social & specialist disability housing

Multi‑generational living

Sector Specialisms

Residential

Commercial

Luxury Homes

First Home Buyers

House and Land Packages

Townhouses

Dual Occupancy Solutions

Role

Description

customer service

workflow management

stakeholder liaison

trade scheduling

support supervisors

customer updates

Provide quality customer experience & focus on delivering outcomes.
Manage the workflow of a portfolio of jobs.
Provide customers with updates in a timely manner.
Liaise with relevant stakeholders including customers, suppliers, and trades.
Support and assist Service and Warranty Supervisors and Technicians.
Scheduling trades and services to resolve any issues.

Requirements

autonomy

teamwork

vba

construction

cert iv

Ability to work autonomously as well as in a team environment
Well-rounded skillset
Knowledge of VBA guidelines and construction process
CERT IV in building and construction highly regarded

Benefits

Opportunities to grow within the organisation
Great team environment

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2005

Year Established

The company was founded in 2005 and has since grown significantly.

2,100 homes

Homes Built

The company has constructed over 2,100 homes to date.

$1.2B insurance

Insurance Facility

Doubled its insurance facility to A$1.2 billion for resilience.

2nd largest

Victoria Ranking

Currently the second-largest homebuilder in Victoria.

Backed by strong financial capacity, it encompasses brands from turnkey family homes to luxury and multi-unit developments.
Ranked fifth nationally, with over 2,600 homes in pre-site contracts.
Its diverse portfolio spans residential, medium-density, custom luxury and turnkey solutions, plus funds management and prefabricated building services.
Known for bold expansion, it continues to grow regionally across Victoria and diversify into land lease builds, subdivisions and warehousing.

Culture + Values

Innovation and leadership in construction.
Commitment to safety, quality, and sustainability.
Customer-focused approach, prioritizing relationships and service excellence.
Continuous improvement and professional development.
Collaboration and teamwork across all levels.

Environment + Sustainability

2050

Net Zero Goal

Targeting carbon neutrality by the year 2050.

Commitment to sustainable building practices and eco-friendly solutions.
Implementation of energy-efficient technologies and renewable energy sources in projects.
Reducing waste and promoting recycling during construction activities.

Inclusion & Diversity

Promoting gender balance across all levels of the company.
Striving for an inclusive and respectful workplace culture.
Encouraging diverse perspectives and backgrounds in decision-making processes.

Articles

AHB Group remains Victoria’s second‑largest builder for 4th consecutive year