Facilities Coordinator

Description

This role focuses on providing exceptional facilities management and service delivery to support a high‑performing office environment. You will maintain building operations, manage vendor relationships, and ensure client satisfaction through proactive service delivery and seamless coordination of maintenance activities.

• Conduct daily walkthroughs to maintain a clean and organized office.
• Respond promptly to work orders, meeting KPI targets and delivering excellent customer service.
• Schedule, manage, and track repairs, maintenance, minor works, and other service requests to completion.
• Perform site inspections and assessments to ensure compliance with building procedures and performance standards.
• Provide direction and information to vendors, facilities staff, and service providers for coordinated operations.
• Assist in procuring vendors and services as needed.
• Update and maintain accurate records and official documentation supporting client initiatives.
• Coordinate site operations in line with policies, procedures, and contract scope.
• Support equipment maintenance, landlord relations, safety, and security initiatives.

Requirements

The ideal candidate possesses excellent communication, organization, and problem‑solving skills, can work independently with minimal supervision, and is proficient with a range of IT tools. Physical ability to lift or move items as needed, a self‑motivated and flexible approach, and a strong commitment to teamwork and performance excellence are essential. Prior experience in facilities, property management, or hospitality, as well as knowledge of safety regulations and basic property systems, is preferred.

• Excellent communication, organization, and problem‑solving skills.
• Ability to work independently with minimal supervision and handle stressful situations.
• Proficiency with a range of information technology tools and platforms.
• Capability to lift, push, or move items as required for the role.
• Prior experience in facilities, property management, hospitality, or related fields.
• Knowledge of local occupational health and safety regulations.
• Experience managing critical facilities and specialized vendor services.
• Understanding of basic technical aspects of property systems (e.g., computer room air‑conditioning, chiller, fire protection, M&E systems).

Benefits

The position is on‑site in New York, NY, with an estimated compensation range of $65,000–$70,000 per year. This role does not provide visa sponsorship; candidates must be authorized to work in the United States without employer sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

JLL offers a supportive culture and comprehensive benefits that prioritize mental, physical, and emotional health, including a 401(k) plan with matching contributions, comprehensive medical, dental, and vision coverage, paid parental leave at 100% salary, paid time off and company holidays, and early access to earned wages through Daily Pay.

• 401(k) plan with company matching contributions.
• Comprehensive medical, dental, and vision insurance.
• Paid parental leave at 100% salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.

Training + Development

Interview process

Visa Sponsorship

Security clearance