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Assistant Manager
R.W. Selby & Co., Inc.
Assist Property Manager in daily operations of apartment community, maintain standards, and perform duties as needed in Manager's absence.
16d ago
$25 - $30
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Rancho Cucamonga, CA
Onsite
Company Size
201 Employees
Service Specialisms
Construction services
Project Management
General Contractor
Design
Property Development
Turnkey
Sector Specialisms
Residential
Multifamily Rental Housing
Role
What you would be doing
monitor budget
market surveys
process applications
prepare reports
supervise vendors
enforce policies
- Monitor and discuss property budget with the Property Manager, adhering to the NOI forecasts.
- Follow operational standard processes.
- Conduct market surveys of apartment communities in the surrounding area no less than once per month.
- Prepare and serve all legal notices regarding rent increases, delinquencies, and covenant problems.
- Process, review, and approve (if allowed) rental applications for new residents.
- Prepare and submit all required reports and paperwork as needed weekly, monthly, etc.
- Schedule and supervise all vendors and contractors to ensure a cost-effective quality delivery of performance.
- Communicate suggestions for change or any concerns to the Property Manager
- Ensure authenticity of all media advertising.
- Accepting deposits
- Ensure clean and neat physical property and rent-ready apartments.
- Showing and selling available units.
- Ensure flags, banners and flowers are continuously fresh and presentable.
- Provide exceptional customer service to residents and prospects.
- Prepare, audit, and maintain resident files and records
- Meet or exceed NOI (Net Operating Income).
- Arbitrate resident disputes and respond to requests and complaints within 48 hours.
- Develop a resident relations program.
- Market the apartment community including showing the apartments and amenities.
- Walk the model unit(s) and vacant rent ready units on a daily basis as well as the tour path to ensure perfect appearance and marketability.
- Know and enforce company policies and community guidelines.
- Monitor porter activity making sure all areas of the property are being addressed
- Review weekly marketing plan and communicate suggestions to the Property Manager.
- Completing resident applications and rental agreements.
- Proactively remedy appearance issues by working directly with the manager on curb appeal matters.
- Walk the property on a daily basis to ensure the condition and appearance is neat, clean, and fresh
- Process rent collections and bank deposits.
What you bring
microsoft office
yardi
communication
leadership
sales negotiation
property management experience
- Proficiency with Microsoft Office (Word, Teams)
- Comfortable with sales and negotiation.
- Detail-oriented and organized.
- Proficiency with industry software (YARDI preferred)
- Outstanding communication skills, both written and verbal
- Great leadership skills
- Excellent communicator with a friendly, approachable demeanor.
- Prior experience in the property management industry preferred
- Knowledgeable about the local market (preferred but not required).
- Comprehensive Health Coverage: Medical, dental, vision, disability, and life insurance options.
- Financial Security: 401(k) with employer matching, flexible spending, and health savings accounts.
- Work-Life Balance: Vacation, paid family leave, flexible schedules, and holidays.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- arrest or conviction records will be considered for employment with the los angeles county fair chance ordinance for employers and the california fair chance act.
Company
Overview
Since 1975
Year Founded
The company was established in 1975, marking the beginning of its journey in real estate.
7,000 Units
Total Transaction Volume
Over four decades, the company has successfully transacted more than 7,000 apartment units, showcasing its extensive market reach.
- Evolved from a brokerage to a principal owner/operator of multi-family properties in Southern California and Nevada.
- Builds expertise in urban and suburban submarkets, targeting areas with limited supply, entry barriers, and lifestyle appeal.
- Operates an integrated platform including acquisition, financing, development, renovation, leasing, property, and asset management.
- Focuses on Class A student housing near universities like UCLA, UC Riverside, and UNLV, as well as Class A and B suburban apartments.
- Notable redevelopments include Westwood Village’s El Greco Lofts, known for pedestrian-friendly facades, water features, and modern amenities.
- Adopts a financially disciplined approach, executing both all-cash and structured deals to optimize tax efficiency and strong returns.
- Narrative of organic growth from a regional brokerage to a major owner/operator with a distinctive, self-contained operating model.
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