Quality Assurance Specialist

The Quality Assurance Specialist drives the development and implementation of quality systems and process improvements to ensure compliance with standards and reduce inefficiencies. The role fosters a culture of continuous improvement by playing a leading role conducting cross-functional audits, identifying areas of risk and best practice, and supporting team development in quality practices.

• Identify areas of risk to the business and support implementation of effective mitigation measures where required.
• Enhance quality documentation, procedures, and processes in line with standards and regulations.
• Lead cross functional quality improvement initiatives, and provide training so teams are better equipped to drive quality throughout the business.
• Promote a culture of quality excellence and continuous improvement, ensure lessons learnt are captured, and promote behaviours aligned with quality objectives.
• Undertake observer role during execution of external audits on CPS.
• Support execution of the audit programme. Conduct regular internal audits, produce reports, support Root Cause Analysis of NCR's, and track follow on actions through to completion.
• Evaluate and provide feedback on tender reviews in terms of Quality.
• Take ownership of personal development goals and mentor team members in quality principles.
• Monitor implementation of the Quality Plan across the business, verify that requirements are being met.

• Experience in driving continuous improvement initiatives.
• Proactive, resilient, and capable of working both autonomously and with teams to resolve quality issues
• Strong stakeholder influencing and management skills.
• Adaptable and resilient, able to manage change and respond to evolving standards
• Collaborative team player who works effectively across departments
• Experience of auditing, report writing, root cause analysis and managing non-conformances
• A relevant professional qualification, ideally a Quality Assurance professional certified to ISO9001 or similar qualification with a recognised UK institution.
• Proven experience in quality assurance, quality control, or process improvement roles within complex contractual environments
• Strong knowledge of quality standards and methodologies (ISO 9001. Lean, Six Sigma)