Commercial Mixed-Use Property Manager

Description

• Accepts responsibility for administration of the risk management program. Responsible for obtaining and maintaining valid Certificates of Insurance as required from tenants and contractors.
• Reviews rent roll and sales reports monthly noting differences and communicating with retail tenants concerning compliance in reporting sales.
• Prepares bid proposals for all outside service contracts per Policies and Procedures. Awards contracts with approval of supervisor. Supervises and evaluates all outside contractors for performance per specifications. Accepts responsibility for accounts payable from purchase orders through coding and approval for payment.
• Reconciles weekly all invoicing by coding properly and forwarding to accounting. On a monthly basis, reports to senior management on all financial accounting explaining any variances in their portfolio.
• Supervises the repair, maintenance, and operation of assigned retail properties, utilizing the services of employees or contractors. Regularly inspects retail properties to ensure that buildings are in good operating order and appearance.
• Performs evictions and works with Collections Department and Legal Department on tenant or property issues. Attending court as necessary representing the owner concerning property issues.
• Supervises security functions for protection of property in accordance with Policies and Procedures. Supervises fire and life safety annual inspections per Policies and Procedures.
• On a 24-hour basis, responds as necessary to any building emergencies that cannot be handled by the maintenance supervisor. Must advise supervisor when travelling outside of greater Washington area. In order to respond to emergencies, the property manager carries a cell phone at all times (24/7). Takes necessary steps to safeguard or minimize damage to property.
• Provides direction and supervision to the Site Maintenance Supervisor in the performance of their duties. Evaluates responsiveness and discusses their performance, including areas of concern or development. Suggests special training if needed.
• Provides lease administration per Policies and Procedures. Reviews all initial lease abstracts and monitors billing of rents and operating expenses, rent escalations, and above-standard services and utilities.
• Creates accrual operating budget for fiscal year which, when approved by Owner’s representative, shall constitute fiscal plan for property. Prepares written, detailed management plan, reflecting the approved budget expenses and detailing building standard services to be provided and non-standard services to be offered. Prepares cash flow operating projections for full or partial fiscal year. Prepares written reports on the physical status of the buildings with recommendations for repairs or replacements. Prepares financial reports and variance reports as required. Understanding of cash flow at properties and reasons for variances is critical.
• Executes Retail Tenant Retention Program that includes periodic visits with retail tenant representatives. Records all contacts. Reports as required to management regarding the status of relations with each retail tenant per guidelines provided. Encourages by word and deed a positive customer service attitude for all staff members, emphasizing the importance of retail tenant satisfaction and retention.
• Seeks to identify process improvements including technology applications for operation of properties or other property management functions. Recommends changes and additions to Policies and Procedures.
• Coordinates with retail leasing representative and construction manager regarding introduction of retail tenants to building after lease execution. Monitors retail tenant improvements to effect smooth transfer of responsibility from construction department to management. Ensures that construction work performed in buildings, whether by management company or by tenants, is performed in accordance with Policies and Procedures.

Requirements

• RPA (Real Property Manager) and/or CPM (Certified Property Manager) Designation Preferred
• Effective team member
• Exceptional verbal and written communication skills
• Real Estate License Preferred
• Ability to visit retail properties, maintenance staff, and tenants.
• Proven strong interpersonal skills
• Strong analytical skills
• Four-year College Degree preferred or a combination of education and commensurate work-related experience
• Demonstrated organizational skills
• Valid Driver's License and reliable transportation to office and multiple properties in the portfolio.
• 3 -5 years Commercial Retail Property Management Experience
• Ability to inspect exterior and interior of retail properties, including mechanical rooms, roofs, and stairwells. Roof access may require climbing interior or exterior ladders.
• Proficiency with word processing, spreadsheet, and property management software.
• Familiarity with building systems, building design, and interior construction

Benefits

• Bonus/Target Incentive
• On-premise full-service dining center discounts
• Paid time off
• Referral bonus
• Discounts via the company’s EAP
• Monthly Employee Recognition Programs
• Tuition Reimbursement
• Complimentary usage of modern in-house fitness center
• 401(k) with company match
• Health/Medical Insurance including Dental and Vision
• Pre-tax transportation options

Training + Development

Interview process

Visa Sponsorship

Security clearance