Field Service Engineer at Smt Gb in Blackburn, England, United Kingdom | Kablio

Role

Description

diagnostics

software updates

equipment service

quotation management

parts ordering

real-time reporting

Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer
Work with a cost conscious mindset to ensure maximum profitability
Ensure software updates are installed as new versions are released
Service and repair Volvo construction equipment or miscellaneous equipment
Work in line with quotations and time guides, highlighting to management where additional work may be required
Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions
Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion
Complete tablet inputs, electronic reports and timesheets in ‘real time' providing comprehensive details of the work undertaken

Requirements

nvq3

welding

hydraulics

electrics

diagnostics

problem solving

Attend any relevant product or systems training courses
A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G)
Experience of Welding and Fabrication
Confident using computer systems and outlook
Advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and EATS
Highly responsible, reliable, honest and trustworthy
Ability to communicate efficiently with colleagues, management and customers
Ability to understand technical literature/systems
Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics
Ability to problem solve and high level of diagnostic skills
Conscientious in all aspects of the job
Able to work overtime as and when required and to honour reasonable call out requests
High levels or attention to detail

Benefits

Discounts Platform - Save on groceries, holidays, shopping and more
Enhanced Sick Pay - Extra support when you're unwell, meaning you can rest a little easier while you recover
IVF Support - Paid time off for treatment and appointments
Retirement Support - Enjoy bonuses and phasedown days when its time to retire
Health Cash Plan - Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade
That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits
24/7 GP Service - Private GP access anytime
Pension - We match your contributions up to 5%
Car Leasing - Salary sacrifice schemes through Tusker or Octopus
Cycle to Work - Save on a new bike and accessories
Family Leave - Enhanced maternity, paternity and adoption leave
Free Physio Access - Speak to a physio by phone or video

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

A leading provider of construction and mining equipment in the UK.
With decades of experience supporting sectors including construction and mining.
Offers state-of-the-art machinery, from excavators to loaders, tailored to diverse project needs.
Works on large-scale projects in both public and private sectors, particularly in mining and heavy civil works.
Ensures customers have access to the latest technologies and reliable service.
Thrives on deep market knowledge and a customer-centric approach to project solutions.

Culture + Values

Customer First
Collaboration
Integrity
Excellence
Innovation
Safety

Environment + Sustainability

Net Zero 2050

Sustainability Goal

Aiming to achieve net zero emissions across operations by eliminating or offsetting all carbon emissions.

Commitment to reducing carbon emissions across operations
Adopting energy-efficient practices and technologies
Promoting circular economy through product life cycle management
Utilizing sustainable packaging solutions
Ensuring environmental compliance in all operations

Inclusion & Diversity

Promoting equal opportunities in recruitment and career development
Ensuring diverse talent pools in hiring processes
Supporting gender balance across all levels of the company
Dedicated employee resource groups for inclusion and support
Regular monitoring and reporting of diversity metrics

Articles

About SMT GB

Careers

News & Updates

Role

Description

diagnostics

software updates

equipment service

quotation management

parts ordering

real-time reporting

Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer
Work with a cost conscious mindset to ensure maximum profitability
Ensure software updates are installed as new versions are released
Service and repair Volvo construction equipment or miscellaneous equipment
Work in line with quotations and time guides, highlighting to management where additional work may be required
Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions
Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion
Complete tablet inputs, electronic reports and timesheets in ‘real time' providing comprehensive details of the work undertaken

Requirements

nvq3

welding

hydraulics

electrics

diagnostics

problem solving

Attend any relevant product or systems training courses
A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G)
Experience of Welding and Fabrication
Confident using computer systems and outlook
Advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and EATS
Highly responsible, reliable, honest and trustworthy
Ability to communicate efficiently with colleagues, management and customers
Ability to understand technical literature/systems
Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics
Ability to problem solve and high level of diagnostic skills
Conscientious in all aspects of the job
Able to work overtime as and when required and to honour reasonable call out requests
High levels or attention to detail

Benefits

Discounts Platform - Save on groceries, holidays, shopping and more
Enhanced Sick Pay - Extra support when you're unwell, meaning you can rest a little easier while you recover
IVF Support - Paid time off for treatment and appointments
Retirement Support - Enjoy bonuses and phasedown days when its time to retire
Health Cash Plan - Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade
That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits
24/7 GP Service - Private GP access anytime
Pension - We match your contributions up to 5%
Car Leasing - Salary sacrifice schemes through Tusker or Octopus
Cycle to Work - Save on a new bike and accessories
Family Leave - Enhanced maternity, paternity and adoption leave
Free Physio Access - Speak to a physio by phone or video

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found