Facilities Porter at D?R Cymru Welsh Water in Cardiff, Wales, United Kingdom | From GBP23,690 | Kablio

Role

Description

room setup

safety checks

reception

mail delivery

light maintenance

office moves

Helping set up meeting rooms so teams can collaborate effectively.
Carrying out health and safety checks to keep everyone safe.
Key internal staff and managers to ensure the provision of reception and front of house duties
Delivering mail and parcels with care and accuracy.
Performing light maintenance tasks and repairs – no two days are the same!
Supporting office moves and furniture arrangements – making spaces work for people.
Assisting with fire evacuations and seasonal plans like Winter Management.

Requirements

excel

health & safety

driving licence

reception

communication

manual handling

Experience in making and receiving phone calls and enquiries, dealing with customers and members of the public over the phone - essential
Good organisational skills and attention to detail.
Certification in basic computer skills, with good knowledge of and experience of Excel, Word, Outlook and PowerPoint
Some knowledge or experience of Health and Safety Legislation - essential
Comfortable with some manual handling (training provided).
Experience in dealing with members of the public, working in front of house on Reception or customer facing role - essential
Communication skills – Communicate with confidence with customers and members of the public
Experience in general repairs and building fabric - previous building trade background or general handyman experience is desirable but not essential
Personal Assistants and Admin Assistants of Executives and Senior Managers
Experience of undertaking similar roles or responsibilities - essential
The drive and ability to exchange appropriate information with relevant people at the right time. To be as open as confidentiality allows.
Full UK driving licence - essential
Ability to work safely and follow health and safety procedures.
Visitors to Welsh Water Assets, External bodies and organisations contacting DCWW

Benefits

Gym and fitness discounts as well as high street shopping
An employee assistance programme for employees and their immediate family
Discount off all Welsh Water visitor attraction centres and gift shops
Free Mortgage Brokering Services
Team spirit: You’ll be part of a supportive, friendly team that values collaboration.
Enhanced employer pension contributions – Up to 11% employer contributions
Health CashBack scheme and access to an online GP service
Cycle to work scheme
Option to buy additional annual leave up to 5 days per year
Enhanced family friendly policies
Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
Car-leasing scheme and free on-site parking at all sites
Training and development: We’ll provide guidance and opportunities to learn new skills.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Delivers water and wastewater services to customers in Wales through a not-for-profit business model, reinvesting profits into service improvement.
Operates across a vast service area, providing essential water treatment, waste management, and distribution systems to millions of people.
Focuses on sustainability, aiming to reduce environmental impact while improving infrastructure for future generations.
Projects range from large-scale water treatment plants to small local network upgrades, enhancing water quality and reliability.
Manages water resources with a focus on efficient use and wastewater treatment processes.
Plays a significant role in the Welsh economy through employment and contributions to community well-being.
Invests heavily in technology and innovation to optimize operational efficiency.
Ensures safe, clean water availability despite challenges like climate change and increasing demand.
Aims to be a leader in water sustainability and customer service beyond its immediate service area.

Culture + Values

We are committed to providing a great service to our customers, with a focus on improving the lives of people in Wales.
Our culture is shaped by our people, and we focus on attracting and retaining talented individuals who share our passion for delivering excellence.
We pride ourselves on being a customer-centric business, always looking for ways to improve and enhance the customer experience.
We are a responsible business, dedicated to protecting and improving the environment for future generations.
We value collaboration and work closely with others to achieve shared goals and objectives.
We operate with integrity, always acting with honesty, transparency, and accountability.

Environment + Sustainability

Our sustainability strategy is built around reducing our environmental impact, improving resource efficiency, and driving innovation.
In 2020/21, we reduced our carbon emissions by 14.3% compared to the previous year.

Inclusion & Diversity

Our inclusion and diversity strategy focuses on creating an inclusive workplace where all employees are treated with respect and dignity.
We have committed to increasing the proportion of women in leadership positions.
We have implemented programs to support the recruitment, development, and retention of underrepresented groups.

Articles

Careers at Dŵr Cymru Welsh Water

Sustainability Reports

Our Community Impact

Role

Description

room setup

safety checks

reception

mail delivery

light maintenance

office moves

Helping set up meeting rooms so teams can collaborate effectively.
Carrying out health and safety checks to keep everyone safe.
Key internal staff and managers to ensure the provision of reception and front of house duties
Delivering mail and parcels with care and accuracy.
Performing light maintenance tasks and repairs – no two days are the same!
Supporting office moves and furniture arrangements – making spaces work for people.
Assisting with fire evacuations and seasonal plans like Winter Management.

Requirements

excel

health & safety

driving licence

reception

communication

manual handling

Experience in making and receiving phone calls and enquiries, dealing with customers and members of the public over the phone - essential
Good organisational skills and attention to detail.
Certification in basic computer skills, with good knowledge of and experience of Excel, Word, Outlook and PowerPoint
Some knowledge or experience of Health and Safety Legislation - essential
Comfortable with some manual handling (training provided).
Experience in dealing with members of the public, working in front of house on Reception or customer facing role - essential
Communication skills – Communicate with confidence with customers and members of the public
Experience in general repairs and building fabric - previous building trade background or general handyman experience is desirable but not essential
Personal Assistants and Admin Assistants of Executives and Senior Managers
Experience of undertaking similar roles or responsibilities - essential
The drive and ability to exchange appropriate information with relevant people at the right time. To be as open as confidentiality allows.
Full UK driving licence - essential
Ability to work safely and follow health and safety procedures.
Visitors to Welsh Water Assets, External bodies and organisations contacting DCWW

Benefits

Gym and fitness discounts as well as high street shopping
An employee assistance programme for employees and their immediate family
Discount off all Welsh Water visitor attraction centres and gift shops
Free Mortgage Brokering Services
Team spirit: You’ll be part of a supportive, friendly team that values collaboration.
Enhanced employer pension contributions – Up to 11% employer contributions
Health CashBack scheme and access to an online GP service
Cycle to work scheme
Option to buy additional annual leave up to 5 days per year
Enhanced family friendly policies
Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
Car-leasing scheme and free on-site parking at all sites
Training and development: We’ll provide guidance and opportunities to learn new skills.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Delivers water and wastewater services to customers in Wales through a not-for-profit business model, reinvesting profits into service improvement.
Operates across a vast service area, providing essential water treatment, waste management, and distribution systems to millions of people.
Focuses on sustainability, aiming to reduce environmental impact while improving infrastructure for future generations.
Projects range from large-scale water treatment plants to small local network upgrades, enhancing water quality and reliability.
Manages water resources with a focus on efficient use and wastewater treatment processes.
Plays a significant role in the Welsh economy through employment and contributions to community well-being.
Invests heavily in technology and innovation to optimize operational efficiency.
Ensures safe, clean water availability despite challenges like climate change and increasing demand.
Aims to be a leader in water sustainability and customer service beyond its immediate service area.

Culture + Values

We are committed to providing a great service to our customers, with a focus on improving the lives of people in Wales.
Our culture is shaped by our people, and we focus on attracting and retaining talented individuals who share our passion for delivering excellence.
We pride ourselves on being a customer-centric business, always looking for ways to improve and enhance the customer experience.
We are a responsible business, dedicated to protecting and improving the environment for future generations.
We value collaboration and work closely with others to achieve shared goals and objectives.
We operate with integrity, always acting with honesty, transparency, and accountability.

Environment + Sustainability

Our sustainability strategy is built around reducing our environmental impact, improving resource efficiency, and driving innovation.
In 2020/21, we reduced our carbon emissions by 14.3% compared to the previous year.

Inclusion & Diversity

Our inclusion and diversity strategy focuses on creating an inclusive workplace where all employees are treated with respect and dignity.
We have committed to increasing the proportion of women in leadership positions.
We have implemented programs to support the recruitment, development, and retention of underrepresented groups.

Articles

Careers at Dŵr Cymru Welsh Water

Sustainability Reports

Our Community Impact

Facilities Porter

D?R Cymru Welsh Water

Facilities Porter

D?R Cymru Welsh Water

Description

room setup

safety checks

reception

mail delivery

light maintenance

office moves

Requirements

excel

health & safety

driving licence

reception

communication

manual handling

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Description

room setup

safety checks

reception

mail delivery

light maintenance

office moves

Requirements

excel

health & safety

driving licence

reception

communication

manual handling

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Founded in 2001

Year of establishment

The organization was established to provide essential water and wastewater services across Wales.

Net Zero by 2050

Carbon Emissions Goal

The overarching target to achieve net zero carbon emissions by mid-century, reflecting a commitment to combating climate change.

40% Emissions Reduction

Operational Target

Aiming to reduce operational carbon emissions by 40% by 2030, showcasing a significant step in lowering environmental impact.

25% Water Efficiency

Water Consumption Goal

Focusing on improving water resource management through a target to reduce leakage by 25% by 2025.

10% Renewable Energy

Energy Investment

Incorporating renewable energy sources to meet 10% of energy needs, supporting a sustainable energy mix.

35%

Women in Senior Management

As of 2021, 35% of the senior management team are women, reflecting progress in gender balance at leadership levels.