Support Technical Lead - Glasgow

Technical Skills:• Microsoft technologies including Exchange, Network Infrastructure, Cisco UCM, Firewall technology• Experience of supporting an ERP system would be beneficial• VMware virtualization and storage experience beneficial• Experience of a support ticket system for managing service requests• Good procurement asset management skills to ensure security of IT AssetsPersonal Qualities:• Educated to HNC / Degree equivalent in computer related subject preferred• Significant experience of leading and developing teams within an in-house IT environment• Demonstrable experience working with the aforementioned technologies• Strong customer resolution focus and business strategy awareness • Ability to identify business needs and translate these into technical requirements• Maintain up to date knowledge of IT developments and technologies• In-depth knowledge of IT best practice including current legislation • Effective communicator with the ability strong stakeholder management skills• Excellent organisational skills and experience working on IT projects preferable• Good team-player with a flexible approach to working hours• Driving Licence preferred

Benefits:• Competitive salary and bonus scheme• Up to 25 days annual leave plus bank holidays• The option to buy up to 5 days additional leave• Contributory Pension Scheme• Life Assurance• Employee Welfare Fund (Company-funded social events)• Cycle to Work Scheme• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)So what next?If you think you fit the profile we would love to hear from you. All you have to do is send us a copy of your CV highlighting your current package and salary expectations and we can take it from there. Email us: [email protected] GROUP is an equal opportunities employer.