Global insurance services firm specializing in complex claims, loss adjusting & risk management.
Assess and manage domestic & low-value commercial insurance claims in Auckland
12 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Auckland, Auckland, New Zealand
Hybrid
Company Size
2,000 Employees
Service Specialisms
Aviation Risk Management
Claims Management
Cyber & Technology
Dispute Resolution
Environmental Services
Forensic Accounting
Investigation
Third Party Administration
Sector Specialisms
Marine
Cargo
Hull
Ports
Inland Marine
Commercial Fleet
Transportation
Aviation
Role
Description
customer meetings
investigations
claim management
customer experience
site assessments
broker relations
Meeting with customers and suppliers; completing investigations
Management of the Insurance claim settlement process
Delivering quality customer experiences
Undertaking assessments based on site visits and/or documentary (including photographic/video) evidence
Establish and maintain effective relationships with brokers and insurers.
Requirements
communication
reporting
Effective and timely written and verbal communication and reporting
Benefits
Flexible working options
Access to experts and worldwide opportunities as part of a 2000+ staff global company
Birthday leave
Opportunity to work with cutting-edge technologies in a dynamic environment
Incentive programme for staff
Competitive salary
Proactive EAP Services
Group insurance programme
Wellness benefit
Supportive team culture that values collaboration
Staff tenure programme
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1932 Founded
Year Established
The company was established in 1932 as an independent loss adjusting firm.
40+ Countries
Global Reach
The company expanded its operations to over 40 countries through strategic office openings.
An independent loss adjusting firm that has evolved into a global insurance services provider.
Focuses on complex claims, including high-stakes commercial, niche, and catastrophe cases.
Specializes in marine claims investigations, large-scale construction loss assessments, aviation incidents, and crisis management.
Operates with a vertical structure of specialist teams, offering tailored adjusting services.
Culture + Values
We aim for nothing less than the highest standards in everything we do.
We work best when we work together with clients, colleagues, and business partners alike.
We are trusted to keep our promises, act with integrity, and treat people the right way.
We know our market better than anyone, but still, we never stop developing.
We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.
We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.
Environment + Sustainability
12.7% Emission Reduction
GHG Targets
Achieved a reduction in greenhouse gas emissions for operational activities.
5% Carbon Target
Annual Reduction Goal
Set a goal to reduce carbon emissions each year through various initiatives.
Earned certification by demonstrating continuous measurement, reporting and verified reduction of Scope‑1, 2 and core Scope‑3 emissions.
Adopts a carbon‑reduction strategy including efficiency improvements (offices & travel), renewable energy adoption and sustainable procurement.
Engages employees via ESG steering committee and global policies covering water and energy use, waste reduction, renewable energy and electric‑vehicle schemes.
Inclusion & Diversity
20,000 Hours
Global Volunteering Contribution
Generated through an annual paid Day of Service, this figure represents the company's commitment to community engagement and social impact.
Published first ESG Impact Report including data on gender pay and diversity.
Global ESG framework includes governance and policies on diversity, equity & inclusion.
Planet Mark ESG report showcases metrics on people, community and governance including diversity.
Reports gender-related data via supplier code of conduct and gender-pay reporting (specific figures not publicly disclosed).