Associate Sales Consultant
Toll Brothers
Assist in selling luxury homes, generate leads, support customers, and train for sales.
4 days ago ago
Entry-level, Junior (1-3 years)
Full Time
Greenville, SC
Onsite
Company Size
4,900 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Residential
Commercial
Mortgage
Architecture
Land Acquisition
Insurance
Home Automation
Home Security
Role
What you would be doing
crm tools
lead conversion
traffic generation
mortgage coordination
online presence
competitive analysis
- Build and leverage relationships with Real Estate Agents
- Negotiation : develop the ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitment
- Complete competitive analysis on products, features, neighborhoods, and amenities
- Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer’s story
- On the back end, working with customer’s lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lenders appraiser
- Assist with facilitating the weekly communication processes with post-sale customers
- Monitor community and model home appearance to achieve White Glove Checklist standards
- Generate Traffic
- Assist in maintaining online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc.
- Attend and participate in all sales meetings
- On the front end, ensuring buyer makes application with TBIM and receives commitment letter.
- Coordinate with the marketing team to plan traffic generating activities
- Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information
- Assist in facilitating mortgage process with TBI Mortgage, which can include:
- Demonstrate model home, community/floorplan features and homesites to customers
- Support the Online and Onsite Sales teams to help drive internet lead conversion
- Provide assistance to prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home
- Conduct regular prospecting and appointment setting activities
- Partner with the design studio team to meet business objectives and enhance the customer experience
- Maintains a full-time, 5-day work week
- Deliver Tiffany closing gift to homeowner’s new home
What you bring
real estate
bachelor's
sales
communication
collaboration
coachable
- Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with ease
- 1+ years sales and/or customer service experience
- Coachable: willingness to be mentored and take on additional responsibilities outside the scope of your job duties
- Real Estate license is required in some states
- Collaboration: ability to work with internal partners (Online Sales and Construction) across multiple departments to serve the customer and generate sales
- Bachelor’s degree
- Learn how to manage the supply of quick delivery home in the community
- Weekend availability is required
- Customer Service: gain an understanding of the customer to learn how to create win-win solutions
Information not given or found
Interview process
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Company
Overview
$10B Revenue
Annual Revenue
The company generates significant annual revenue, reflecting its strong market presence and robust operations.
130K Homes
Homes Delivered
Over 130,000 homes have been delivered to customers, showcasing the company's extensive reach and dedication to quality living spaces.
$1B Liquidity
Cash Liquidity
Maintaining strong financial health, the company holds over $1 billion in cash liquidity, ensuring stability and growth opportunities.
Top Fortune Rankings
Industry Recognition
The company has achieved consistent top rankings on Fortune's Most Admired list, underscoring its reputation for excellence and innovation.
- Founded in 1967 by brothers with a vision for upscale living in suburban Philadelphia.
- Expanded through the 1990s into a national brand, building in over 60 markets across 24 states.
- Specializes in single-family estates, townhomes, condos, urban mid/high‑rise, active‑adult and student housing.
- Operates across the entire homebuilding lifecycle—from land development and mortgage to architecture and insurance.
- Known for pioneering luxury master‑planned and resort‑style golf communities alongside custom smart‑home integrations.
- Serves both high‑end and 'affordable luxury' buyers, with millennials increasingly among first‑time buyers.
- Integrity – Doing the right thing, even when no one is watching.
- Customer Focus – We are committed to providing our customers with exceptional quality, service, and value.
- Innovation – We strive for continuous improvement in everything we do, embracing new ideas and technologies.
- Teamwork – Working together to achieve a common goal with respect and cooperation.
- Excellence – We set high standards and strive to exceed them in every aspect of our business.
2050
Net Zero Goal
Aiming for net zero greenhouse gas emissions across their operations.
- Aim to reduce energy consumption and use renewable energy sources across operations.
- Focus on building energy-efficient homes with sustainability initiatives like ENERGY STAR certification.
- Use environmentally friendly construction materials and methods to reduce waste and carbon footprint.
- Integrate water-saving technologies, such as low-flow plumbing fixtures, in new developments.
- is committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.
- aims for gender balance in leadership roles and workforce diversity in hiring and promotions.
- track and report diversity data, including gender statistics, to measure progress on diversity goals.
- has launched initiatives to increase recruitment and retention of women in construction and leadership roles.
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