Critical Power Field Technician (UPS Engineer) - San Francisco, California at Pearce Services in San Francisco, CA | USD35-45 | Kablio

Role

Description

equipment installation

troubleshooting

hardware isolation

battery maintenance

safety coordination

customer service

Teach and mentor crew members on proper techniques for site work, troubleshooting, repair and analyzing site data.
Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies.
Install electrical equipment such as small rack mounted UPS equipment, various size batteries, UPS/Battery monitoring equipment.
Coordinate multiple tasks simultaneously while maintaining 100% safety awareness.
Lifting heavy objects and stretching above your head
Field troubleshooting calls from customers to satisfactory resolution.
Customer relationship building – provide excellent customer service; upsell products.
Maintain Battery Cabinets and racks, Maintenance Bypass’, Battery Monitoring Equipment, DC Systems and other electrical equipment.

Requirements

critical power

5+ years

test equipment

electronics schematics

driver’s license

military training

Ability to travel for multiple days with Per Diem as projects require.
Knowledge of test equipment operation, such as multi-meters, and battery test equipment.
Outstanding work ethic, punctual, trustworthy, and reliable – you will set the pace as a senior UPS/ Critical Power Engineer.
Ability to stand for extended periods of time.
Prior military training in electronics or avionics (A School, AIT, etc.) preferred.
Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations.
Must have a valid driver’s license with an acceptable driving record (if driving a Company Vehicle) and pass a pre-employment drug screen.
Good understanding of AC/DC electrical principles.
Minimum of five (5) years serving in an OEM service environment in the critical power space.
Ability to kneel or crouch periodically.
At Pearce safety is our number one concern. Candidates must be able to comply with OSHA and applicable DOT Standards.
Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability -OR-
Ability to lift and/or move up to 100 pounds for short durations.
Quickly respond to critical situations.
Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
Good judgment with the ability to make timely and sound decisions within fast paced changing priorities.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre-employment drug screen required.

Company

Overview

2020 Expansion

Partnership with New Mountain Capital

A strategic partnership in March 2020 expanded their services into full-spectrum renewable energy solutions.

$550M Revenue

2024 Milestone

Achieved over $550 million in revenue by 2024, marking significant growth.

~3,500 Employees

National Workforce

Operate with a staff of approximately 3,500 employees across the United States.

They maintain climbing rigs and specialized training for technicians working at extreme heights on turbines.
Their portfolio includes servicing 30,000 cell sites, 37 GW of wind energy, 25.5 GW of solar power, 10,000+ EV chargers, and 845 MW of energy storage.
Typical projects involve telecom tower repairs, data-center backup power installations, wind turbine maintenance, solar commissioning, and EV charger upkeep.

Culture + Values

Safety: “Start SAFE, work SAFE, finish SAFE.”
Quality: “We get the job done right the first time.”
Innovation: “We develop new software, processes, and solutions that delight our clients by enhancing quality, efficiency, and transparency in our work.”
Commitment: “Our pride is rooted in accomplishing extraordinary goals as a team.”

Environment + Sustainability

25.5 GW

Solar Capacity Serviced

Maintains and operates a significant portion of the U.S. solar infrastructure, contributing to cleaner energy production.

13K+ Miles Washed

Clean Energy Maintenance

Ensures optimal performance of solar panels through regular cleaning and maintenance.

10M Panels Washed

Maintained Solar Assets

Provides annual cleaning services for millions of solar panels to enhance energy output and longevity.

250K Locations

Critical Infrastructure Support

Dispatched specialized teams to maintain and manage infrastructure across renewable energy, telecom, and EV sectors.

Nationwide maintenance and operations across wind, solar, EV charging, and energy-storage infrastructure
Launched Pearce Renewables division to support full lifecycle of clean energy assets, including emergency response, repower, commissioning, and training
Goal: to help provide a cleaner future via comprehensive renewable energy services

Inclusion & Diversity

Employee NPS Rise

Employee Net Promoter Score Increased by 13 Points

The company saw a significant improvement in employee satisfaction, with the Net Promoter Score rising from +23 in 2021 to +36 in 2022.

Diversity Ratings

Employee Ratings by Gender and Ethnicity

Glassdoor reports that women rated the workplace 3.6★, while men rated it 3.2★, with Black/African American employees rating it 4.3★, Hispanic/Latinx employees 3.5★, and White employees 3.4★.

Awarded as one of Comparably’s Best Companies for Happiest Employees.
Open-door, team-oriented culture with supervisor care and a strong family-like environment.

Articles

Telecom Services

Services

About Us

Pacific Coast Business Times: Pearce Services adds new capabilities after acquisition

Role

Description

equipment installation

troubleshooting

hardware isolation

battery maintenance

safety coordination

customer service

Teach and mentor crew members on proper techniques for site work, troubleshooting, repair and analyzing site data.
Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies.
Install electrical equipment such as small rack mounted UPS equipment, various size batteries, UPS/Battery monitoring equipment.
Coordinate multiple tasks simultaneously while maintaining 100% safety awareness.
Lifting heavy objects and stretching above your head
Field troubleshooting calls from customers to satisfactory resolution.
Customer relationship building – provide excellent customer service; upsell products.
Maintain Battery Cabinets and racks, Maintenance Bypass’, Battery Monitoring Equipment, DC Systems and other electrical equipment.

Requirements

critical power

5+ years

test equipment

electronics schematics

driver’s license

military training

Ability to travel for multiple days with Per Diem as projects require.
Knowledge of test equipment operation, such as multi-meters, and battery test equipment.
Outstanding work ethic, punctual, trustworthy, and reliable – you will set the pace as a senior UPS/ Critical Power Engineer.
Ability to stand for extended periods of time.
Prior military training in electronics or avionics (A School, AIT, etc.) preferred.
Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations.
Must have a valid driver’s license with an acceptable driving record (if driving a Company Vehicle) and pass a pre-employment drug screen.
Good understanding of AC/DC electrical principles.
Minimum of five (5) years serving in an OEM service environment in the critical power space.
Ability to kneel or crouch periodically.
At Pearce safety is our number one concern. Candidates must be able to comply with OSHA and applicable DOT Standards.
Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability -OR-
Ability to lift and/or move up to 100 pounds for short durations.
Quickly respond to critical situations.
Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
Good judgment with the ability to make timely and sound decisions within fast paced changing priorities.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre-employment drug screen required.

Company

Overview

2020 Expansion

Partnership with New Mountain Capital

A strategic partnership in March 2020 expanded their services into full-spectrum renewable energy solutions.

$550M Revenue

2024 Milestone

Achieved over $550 million in revenue by 2024, marking significant growth.

~3,500 Employees

National Workforce

Operate with a staff of approximately 3,500 employees across the United States.

They maintain climbing rigs and specialized training for technicians working at extreme heights on turbines.
Their portfolio includes servicing 30,000 cell sites, 37 GW of wind energy, 25.5 GW of solar power, 10,000+ EV chargers, and 845 MW of energy storage.
Typical projects involve telecom tower repairs, data-center backup power installations, wind turbine maintenance, solar commissioning, and EV charger upkeep.

Culture + Values

Safety: “Start SAFE, work SAFE, finish SAFE.”
Quality: “We get the job done right the first time.”
Innovation: “We develop new software, processes, and solutions that delight our clients by enhancing quality, efficiency, and transparency in our work.”
Commitment: “Our pride is rooted in accomplishing extraordinary goals as a team.”

Environment + Sustainability

25.5 GW

Solar Capacity Serviced

Maintains and operates a significant portion of the U.S. solar infrastructure, contributing to cleaner energy production.

13K+ Miles Washed

Clean Energy Maintenance

Ensures optimal performance of solar panels through regular cleaning and maintenance.

10M Panels Washed

Maintained Solar Assets

Provides annual cleaning services for millions of solar panels to enhance energy output and longevity.

250K Locations

Critical Infrastructure Support

Dispatched specialized teams to maintain and manage infrastructure across renewable energy, telecom, and EV sectors.

Nationwide maintenance and operations across wind, solar, EV charging, and energy-storage infrastructure
Launched Pearce Renewables division to support full lifecycle of clean energy assets, including emergency response, repower, commissioning, and training
Goal: to help provide a cleaner future via comprehensive renewable energy services

Inclusion & Diversity

Employee NPS Rise

Employee Net Promoter Score Increased by 13 Points

The company saw a significant improvement in employee satisfaction, with the Net Promoter Score rising from +23 in 2021 to +36 in 2022.

Diversity Ratings

Employee Ratings by Gender and Ethnicity

Glassdoor reports that women rated the workplace 3.6★, while men rated it 3.2★, with Black/African American employees rating it 4.3★, Hispanic/Latinx employees 3.5★, and White employees 3.4★.

Awarded as one of Comparably’s Best Companies for Happiest Employees.
Open-door, team-oriented culture with supervisor care and a strong family-like environment.

Articles

Telecom Services

Services

About Us

Pacific Coast Business Times: Pearce Services adds new capabilities after acquisition