Service Manager (Levels I, II, III)
Mobile Air & Power Rentals
Lead service team & HVAC rentals, ensuring timely installs and high customer satisfaction.
2 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Chesterfield, VA
Field
Company Size
500 Employees
Service Specialisms
Mobile Power Solutions
Air Conditioning Services
Temporary Heating
Emergency Power Supply
Equipment Rentals
Power Generation
HVAC Systems
Event Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
hvac maintenance
equipment installation
safety compliance
team leadership
service logistics
customer feedback
- Adhere to safety protocols and use appropriate safety gear.
- Collect and respond to customer feedback to achieve operational goals.
- Ensure safety practices and inventory management align with company standards.
- Conduct equipment start-ups, repairs, and maintenance of HVAC systems.
- Oversee equipment installation, including gas connections and ductwork.
- Implement and monitor service processes to improve customer experiences.
- The Service Manager at Mobile Air is responsible for managing branch operations and supervising a team of 1-12 Service Technicians to enhance customer satisfaction and operational efficiency. This role emphasizes effective communication and collaboration with sales personnel to meet client needs.
- Ensure timely and high-quality service for customer orders.
- Train Technicians on maintenance and installation of equipment.
- Leadership of the service team, fostering a positive work environment, and conducting performance evaluations.
- Manage logistics for equipment pick-up, reconditioning, and storage.
What you bring
hvac rental
mrp
microsoft office
associate’s degree
supervisory
customer service
- 2-5 years of experience in the HVAC rental industry, preferably in management.
- This position may require working a rotating on-call schedule and being available for evenings, weekends, and holidays during peak seasons. Travel may also be necessary. Overtime and double-time pay rates apply for applicable hours worked.
- Strong organizational skills and independent work capability.
- Preferred qualifications: Associate’s degree, 2-year HVAC certificate, or Universal Refrigeration Certificate.
- Proficiency in Microsoft Office and experience with MRP or rental software.
- Detail-oriented with excellent communication abilities.
- Valid driver’s license and meets DOT and MVR requirements.
- Ability to lift/move up to 50 lbs. safely.
- Customer service oriented with a mechanical aptitude and eagerness to learn.
- 1-3 years of supervisory experience.
- Paid time off (vacation, sick days, holidays)
- Career development and advancement potential
- Life Insurance
- Employee discount programs
- Competitive hourly pay with quarterly bonus opportunities
- Health, Vision, and Dental Insurance
- Full-time positions with overtime and weekend opportunities
- 401k with company match
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in the early 2000s
Year Established
The company was started in the early 2000s.
- Specializes in offering rental services for air conditioning, heating, power generation, and compressed air equipment.
- Serves sectors such as energy, infrastructure, industrial, and utilities.
- Typical projects include emergency power generation for large-scale events and temporary HVAC solutions for construction sites.
- Known for scalable solutions tailored to both short-term and long-term needs.
- Built a reputation for reliability, working with clients globally to ensure smooth operations in challenging environments.
- Safety is a top priority in everything we do.
- Commitment to excellence in service delivery.
- Innovation and continuous improvement.
- Customer-focused solutions.
- Teamwork and collaboration.
2050 Net Zero
Environmental Commitment
The company has set a target to achieve net-zero emissions by the year 2050.
- Reducing environmental impact by providing energy-efficient products and services.
- Supporting sustainable practices in all operations for a cleaner, greener future.
- Regularly reviewing and implementing technologies that improve fuel efficiency and reduce emissions.
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