Business Systems Relationship Manager
Gray
Manage business system relationships, analysis, and stakeholder liaison.
17 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Lexington, KY
Office Full-Time
Company Size
3,500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Manufacturing
Food and Beverage
Data Centers
Advanced Technology
Distribution
Commercial
Role
What you would be doing
technology alignment
demand management
stakeholder liaison
team leadership
software research
process improvement
- Acts as an advocate for the business unit within the IT department, ensuring their priorities and requirements are accurately represented.
- Maintains knowledge of trends and developments in software providers, vendors, and technology.
- Leads a team of Business Systems Analysts, providing guidance, mentorship, and professional development.
- Communicates IT strategies, roadmaps, and project progress to business stakeholders in a clear, non-technical manner.
- Builds and maintains strong, trusted relationships with key business stakeholders to understand their goals, challenges, and technology needs.
- Aligns technology solutions with business needs and collaborates on the creation of business cases.
- Researches and participates in the software community to resolve issues where answers are unknown and implement solutions.
- Identifies opportunities for technology to improve business processes and achieve strategic objectives.
- Develops and enforces team standards and best practices for all relationship management activities.
- Serves as the primary point of contact and liaison for a designated business unit.
- Manages the performance, career progression, and day-to-day work of all direct reports.
- Manages the demand and intake of new project requests from the business unit, helping to prioritize and document needs.
What you bring
agile/scrum
iiba certification
8+ years
project management
change management
cybersecurity
- Must be well organized, efficient, results and detail-oriented, and able to work independently as well as a member of a team
- Agile/Scrum experience preferred
- Strong people skills plus the ability to interact and collaborate with all levels across the organization.
- Strong written and verbal communication skills
- Must have ability to educate their coworkers, have patience and the capability to support end-users
- IIBA Certification of Capability in Business Analysis or similar certification preferred
- Previous experience training end-users in the use of applications and processes is preferred
- Ability to manage and prioritize multiple initiatives simultaneously
- Excellent in writing effective documentation including but not limited to requirements, process flow maps, and use cases
- Technical project management and team coordination experience
- Effective change management skills, analytical skills & process orientation
- Minimum 8 years business systems analyst experience
- Technically savvy with an understanding of database concepts, functional software setups, cybersecurity, and business processes
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1960
Year of establishment
The company began as a modest contractor in Kentucky and has since grown into a global enterprise.
$1.4B Revenue
Annual revenue
The company generates significant revenue through its integrated services and global operations.
- Evolved into a global powerhouse blending engineering, architecture, construction, and equipment services into cohesive solutions.
- From tobacco barns to mega-projects, the company’s rise reflects its knack for pivoting—absorbing design-build, automation, and digital services under one roof.
- Gray engineers complex facilities—semiconductor fabs, advanced battery plants, food and beverage processing sites, data centers, and distribution hubs—by integrating systems early for agile design and execution.
- Their projects range from carbon-neutral distilleries and bourbon mash-houses to Amazon logistics centers, Mercedes-Benz assembly lines, Qcells battery parks, and Kraft Heinz plants.
- A tapestry of sister brands—Gray AES, Gray Solutions, InLine Engineers, Anderson Dahlen, AD Process Equipment, and NexGen—gives the company depth in automation, specialty fabrication, and real estate.
- Unique among general contractors, Gray builds its own process equipment and embeds engineering teams on projects, enabling mid-stream design pivots and tightly coordinated execution.
- The company’s blend of family culture, integrated services, and global reach makes it both nimble and reliable on projects that demand innovation and scale.
- We put safety and quality of life first.
- We are customer and relationship driven.
- We treat others the way we want to be treated.
Net-Zero 2050
GHG Emissions Target
The company aims to achieve net-zero greenhouse gas emissions by 2050, demonstrating long-term commitment to combating climate change.
2% of Profit
Community Investment
2% of annual pre-tax, pre-bonus profit is allocated to support community and environmental causes through philanthropic efforts.
- Operate award-winning safety and quality programs emphasizing environmental stewardship.
Two Team Members
Recognized for Inclusion
Named to Constructech Women in Construction list in 2019.
53 Cohorts
Military Engagement
Engaged in Save A Warrior partnership since 2017.
600 Participants
Military Support
Nearly 600 participants in Save A Warrior partnership since 2017.
- Equal Opportunity Employer with initiatives to recruit and retain a workforce reflecting community demographics.
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