Copeland
Leading provider of refrigeration and HVAC solutions for various industries worldwide.
11 hours ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Kennesaw, Georgia, United States | St. Louis, Missouri, United States | Sidney, Ohio, United States | Cudahy, Wisconsin, United States
Hybrid
Company Size
10,000 Employees
Service Specialisms
Sector Specialisms
Description
lan/wlan
cisco config
palo alto
4th-level support
security release
service design
The role involves leading multiple network projects, serving as a technical consultant and subject‑matter expert for LAN/WLAN technologies, and collaborating across Service Design, Delivery, Operations, and local IT teams. You will guide new service concepts, manage security releases, provide fourth‑level support, and work with design engineering on chronic issues while being on‑call and traveling as required.
- Implement new technologies and configurations on multiple simultaneous LAN/WLAN projects.
- Serve as technical consultant for global and site‑specific network initiatives.
- Lead and act as subject‑matter expert for designated network services.
- Participate in Security Release Management for new services and feature updates.
- Collaborate with Service Design to hand over concepts to Service Transition and operations.
- Develop services and required outputs within a cross‑functional team.
- Train and hand over services for consistent delivery and support.
- Follow defined processes for subsequent service releases per the Service Roadmap.
- Interface between Service Design, Service Delivery Provisioning, Operations, and local IT support.
- Provide 4th‑level support to Operations, driving advanced issue resolution.
- Work with Design Engineering to address chronic network problems.
- Resolve and configure Cisco Catalyst LAN/WLAN in large enterprise environments.
- Coordinate and configure Layer 2 and Layer 3 Cisco networks.
- Troubleshoot Palo Alto firewalls (source/destination IP, TCP/UDP protocols).
Requirements
cisco lan
cisco wan
ccna/ccnp
dnac
itil
8 years
Candidates must hold a BA/BS in Information Systems or a related field and have at least eight years of Cisco LAN/WLAN implementation experience, including five years on enterprise sites and two years on OT networks. Deep knowledge of Cisco LAN/WLAN configuration, management platforms, IP addressing, and routing protocols, together with strong communication, teamwork, and documentation skills, is essential.
Preferred qualifications include ITIL v3 knowledge, Cisco WAN expertise, Palo Alto firewall troubleshooting, and relevant Cisco certifications (CCNA/CCNP). Experience in a global environment and the ability to perform implementation activities are also valued.
- Travel 10–20% of the time.
- Hold a BA/BS or equivalent in Information Systems or related discipline.
- Minimum 8 years experience with Cisco LAN/WLAN implementation and operation.
- Minimum 5 years experience with Enterprise Site LAN/WLAN networks.
- Minimum 2 years experience with OT LAN/WLAN networks.
- Configure Cisco LAN features: port‑channels, trunks, ACLs, static routes, VLANs, L2/L3 routing, segmentation.
- Configure Cisco WLAN features: local WLC, FlexConnect, SSID implementation, solutioning.
- Use Cisco management platforms: DNAC, Prime, ISE (TACACS, RADIUS), SolarWinds, ServiceNow.
- Demonstrate detailed understanding of Cisco networking equipment configuration.
- Knowledge of VLANs, spanning‑tree, BGP, and EIGRP.
- Understand IP addressing, subnetting, and supernetting.
- Exhibit superb communication and teamwork skills.
- Proficient in English (verbal, reading, writing, comprehension).
- Apply process control and documentation skills.
- Knowledge of ITIL v3.
- Cisco WAN expertise: MPLS, Internet, IPSEC, encapsulation.
- Experience with routers, firewalls, switches, wireless controllers, access points, and LAN VRF routing.
- Hold Cisco certifications (CCNA/CCNP) – preferred.
- Experience working in a global environment.
- Ability to perform implementation activities when needed.
Benefits
Copeland is committed to employee growth, inclusion, and flexible benefits such as medical, dental, vision, 401(k), parental leave, and paid time off. We employ only individuals authorized to work in the United States and are an equal‑opportunity employer dedicated to a discrimination‑free workplace.
Training + Development
Interview process
Visa Sponsorship
- no sponsorship will be provided; only candidates already authorized to work in the u.s. are considered.
- candidates with temporary visas (e, f-1, h-1, h-2, l-1, b, j, tn) or needing future sponsorship are ineligible.
Security clearance
Overview
90 Years
Experience in Refrigeration
The company has a deep history in refrigeration and HVAC systems, contributing significantly to the industry's evolution over decades.
- They are a trusted name in providing advanced solutions for both residential and commercial sectors.
- Their products range from energy-efficient compressors to cutting-edge refrigeration technology.
- Copeland has been a key player in the global push for sustainability, offering energy-saving solutions.
- The company frequently partners with global brands, delivering impactful projects in industrial and commercial sectors.
- They are known for creating custom solutions tailored to the unique needs of each project.
- A standout achievement includes their work in the energy and utilities sectors, delivering high-efficiency cooling and heating solutions.
- Copeland’s legacy is built on innovation, quality, and a commitment to improving refrigeration technology.
Culture + Values
- Customer Focused: Dedicated to understanding and exceeding customer expectations.
- Innovation: Continuously pushing the boundaries of technology to provide exceptional solutions.
- Integrity: Doing the right thing, even when no one is watching.
- Excellence: Striving for the highest standards in everything they do.
- Teamwork: Collaborating and respecting one another to achieve common goals.
Environment + Sustainability
Net Zero by 2050
Carbon Emissions Target
A commitment to achieving net zero greenhouse gas emissions by the year 2050.
- Focus on energy efficiency, resource conservation, and waste reduction in manufacturing processes.
- Partnerships with customers and suppliers to drive sustainable solutions.
- Development of energy-efficient products that meet the needs of industries and customers while reducing environmental impact.
- Ongoing investment in renewable energy sources and sustainable materials.
Inclusion & Diversity
24%
Women in Leadership
Reflecting the company's commitment to gender diversity in its leadership ranks.
- Strong focus on creating an inclusive work environment where diverse talents and perspectives are valued.
- Implementation of training programs to foster inclusivity and cultural awareness.
- Focus on recruitment and career development programs for underrepresented groups.