Leasing Specialist

Description

• Greet visitors (residents, future residents, and internal team members) and deliver high quality customer service.
• Collect application fees, deposits, and rent.
• Inspect units for move-ins to ensure units are ready and prepare move in packets for new residents.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages.
• Prepare and submit resident application materials for approval.
• Assist with planning and hosting of resident functions and special events.
• Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community features.
• Follow up with prospects after viewing homes or submitting applications.
• Prepare service requests.
• Maintain prospect traffic and leasing data. Assist with other computer data entry as necessary.
• Prepare move-in / move-out notices, inspections, or procedures.

Requirements

• Working knowledge of property management software such as Onesite.
• Professional appearance.
• Excellent written and verbal communication skills.
• Respectful of the boundaries of confidentiality, fair housing laws, and safety.
• Ability to multitask and able to switch between tasks with frequent interruptions throughout the day.
• High School Diploma.
• Minimum of one (1) year of customer service/sales experience.
• Computer proficiency in Microsoft Office.
• Sales skills.
• Must demonstrate tact and diplomacy.
• Ability to be prompt and timely daily.
• Ability to read, write, and communicate effectively.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance