Regional Business Manager

Description

• Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, product management issues, etc.
• Facilitate a culture of teamwork and excellence amongst region as well as the organization.
• Develop regional resources for daily operations, growth, and employee development.
• Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTC management.
• Assess daily operational situations for crisis management, safety, and escalation protocol.
• Travel to job sites as needed to provide support to regional resources (including rooftop projects).
• Work directly with the Managed Asset team to facilitate and foster support of national accounts as designated.
• Establish, define, and communicate a clear strategic direction and targets for goal attainment for the regional team.
• Ensure documentation of employee issues are prompt and submitted to HR.
• Manage regional financial data, including but not limited to, identifying trends, correcting utilization, and addressing gross margin and/or operating income issues. Review individual job financials and make changes as needed to correct poor performance and prevent future repetitive issues.
• Can service customers in compliant and financially solvent manner
• Act as an agent of change and improvement and adapt quickly to changing business priorities.
• Direct region's WTC personnel and work cross-functionally with other Tremco and WTC external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability.
• Act as a liaison between headquarters and field to ensure that effective two-way communication takes place to ensure positive results are achieved.
• Communicate and implement company policies and procedures within region and support throughout the organization as required.
• Manage all WTC personnel in assigned region. Dependent on the sales volume of the region, personnel can range from 10 to over 100.
• Travel to customer or sales meeting as needed to support business or regional activities.
• Communicate with regional partners (other RBMs, supervisors, construction managers, etc) to provide or obtain resource and technical support.
• Develop ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTC or Tremco Roofing and Building Maintenance management.
• Forecast, analyze and report on sales and establish financial performance metrics. Establish criteria for success and provide leadership for achievement of goals for the regional team.
• Develop workforce planning, recruiting and retention strategy to maintain optimum performance of region.

Requirements

• Proven experience with setting strategy and establishing plans for business growth.
• Must be able to create strategic plans and measure and analyze results
• Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
• Must have excellent organizational skills to multitask in a fast-paced environment
• Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc.
• Prior experience clearly defining expectations, articulating ideas, thoughts and views and providing continual timely, frank, and direct feedback to others.
• Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.)
• 10-hour OSHA minimum (will provide if not current)
• Understanding of contract management and processes
• Strong problem resolution skills with the ability to effectively communicate with all personality types
• Prior experience leading a large staff in remote multi-state locations.
• Ability to travel 50-75% dependent of season, to any location required within US. Possible international travel.
• Must reside within designated region, unless otherwise approved by VP, WTI.
• 5-10 years prior experience in a results-oriented leadership role for a regional, cross functional team within the building construction industry.
• Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
• Prior experience working between multiple departments that support regional compliance and profitability.
• Excellent written and verbal communication skills, including the ability to make professional presentations to others
• Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.)

Benefits

• Group RRSP program with company matching
• Job Schedule Full time
• Competitive base and bonus program
• Opportunity to stay in Tremco’s beautiful Cottage
• Access to company Wellness Program, An Online Dr. and Employee Assistance Program
• Health & Fitness Subsidy
• Full benefits coverage without paying premiums from first day.

Training + Development

Interview process

Visa Sponsorship

Security clearance