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Assistant/Deputy Manager- Regional S&OP
Kone
Oversee site safety, quality, and productivity during installation and handovers, and manage customer relationships, people leadership, and subcontractor relations.
22d ago
Intermediate (4-7 years)
Full Time
Hyderabad, Telangana, India
Onsite
Company Size
68,000 Employees
Service Specialisms
Elevators
Escalators
Autowalks
Automatic building doors
Maintenance
Modernization
People flow planning
Digital access control
Sector Specialisms
Residential
Commercial
Industrial
Buildings
Government
Role
What you would be doing
quality assurance
team leadership
installation documentation
continuous improvement
site management
customer satisfaction
- Responsible for quality claims / feedbacks, time sheet approvals, installation documentation, reporting of installation progress, status, cost accumulation, and risks, and managing schedule and other changes.
- Continually identifies and shares opportunities, root causes and improvement ideas with the team and other collaborators, applying lean tools (Go & See, retrospectives, improvement sessions).
- Responsible for managing and developing the performance of the team and individuals.
- Supports and coaches the installation team to improve their standard ways of working.
- Motivates and empowers the installation team to identify waste and make improvements, with a focus on teamwork and collaboration.
- Verifies quality of installation and ensures installation the scope of work is completed. Is accountable for final testing of the equipment and for closing any raised items (tester, customer, third party inspector, as is applicable). Completes a successful handover to maintenance.
- Responsible for verifying the site execution plan and field cost management as part of the pre-delivery review, assuming site execution responsibility, and thereafter installation activities and handovers.
- Ensures customer satisfaction with proactive and timely communication, professional installation process, as well as safety and quality of installation.
- Responsible for identifying Installation operative training needs and communicating these to respective line managers, HR, installation subcontracting companies and procurement.
- Accountable for safety, quality, and productivity during installation and handovers, and for raising and actioning corrective actions to any detected non-conformities.
- Responsible for developing and maintaining a proactive and professional relationship with subcontractors’ installation team and ensures they meet their commitments.
- Responsible for proactive site preparations, site readiness, customer deliverables to KONE, site visits and audits, including resolution of non-conformities with customer (supported by Project Manager as needed)
- Performs handover to installation team (KONE and subcontractors), clarifying the scope of work, completion date and other necessary customer milestone dates, as well as target installation hours for own KONE fitters.
- Responsible for planning and organizing installation activities, site storage and logistics, and needed resources and tools.
- Requests materials to site (MS 3x), confirms arrival of KONE materials to site (MS 3c), receives other materials and services at the site, and performs Goods Receipt.
- Promotes success stories of team improvements, recognizing and rewarding efforts to drive continuous improvement.
- Responsible for maintaining realistic MS 3c (material delivery to site) throughout the S-plan, and for confirming of S-plan milestones 3 – 5z.
- Active support to Project Manager and Project Admin for the verification of payment status according to S-plan concept and contract terms
- Acts as the primary contact for the customer regarding site management, proactively communicating and using related tools.
- Accountable for site operatives’ safety, motivation and wellbeing.
- Achieves targets for variation sales and change orders during installation, ensures costs attributable to others are claimed and collected.
- Organizes continuous huddles with the installation team to empower them and proactively prevent interruptions, ensure smooth, continual flow of work on site, with a focus on efficiency and waste reduction.
- Responsible for verifying that installers, testers and other contractors on site are trained, certified, competent, and capable of performing each installation task.
- Responsible for the use of correct KONE installation methods and tools by the installation team, and for proper risk assessment for parts of installation where KONE method is not feasible.
- Responsible for the management of environmental aspects of the installation (waste and hazardous material handling).
What you bring
responsible follow
continually improve
standard working
lean principles
- Responsible to follow and continually improve standard ways of working according to LEAN principles.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks for site operatives' safety, competence, and capability
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Company
Overview
Founded in 1910
Years of Innovation
The company has a century-long history of pioneering advancements in the lift and escalator industry.
60+ Countries
Global Presence
Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.
- Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
- Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
- Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
- A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
- Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
- Committed to technological advancements, including smart building solutions and predictive maintenance.
- Customer First: We create value for customers by understanding their needs and exceeding their expectations.
- Caring: We care about the safety and wellbeing of our people and the environment.
- Sustainability: We are committed to improving the efficiency and sustainability of urban life.
- Teamwork: We succeed together by sharing knowledge and working as one.
- Achievement: We strive for excellence and take pride in delivering outstanding results.
Net Zero by 2035
Carbon Emissions Target
Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.
56% CO2 Reduction
Emissions Decrease
Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.
30% Energy Savings
Product Efficiency
Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.
80% Recyclable
Material Use
Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.
- Sustainability integrated into product design and lifecycle management.
50% Women
Senior Management 2023
Reflects gender diversity in senior leadership roles.
40% Target
Leadership by 2030
Aims to increase women in leadership positions by a specific future date.
- Launched a global employee training program focusing on unconscious bias and inclusive leadership.
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