Keep lobby clean and presentable during entire shift including workspace free of clutter
Greet residents, prospects and visitors with a smile, positive attitude and professional demeanor
Maintain coffee stations with proper supplies and clean regularly
Create an environment where residents receive value that results in high retention and rent growth
Successfully meet the needs of prospective and current residents in person, over the phone or via email with any task or request made, including but not limited to leasing information, community information, neighborhood information and service requests
Requirements
professionalism
customer service
brand representation
polished appearance
A polished, professional appearance with the ability to represent the brand with pride
Customer service skills and a professional, customer-focused attitude
Maintain extremely high professionalism including appearance, demeanor, customer service and work environment
Benefits
Extensive training programs
Competitive compensation
Employee Referral Program
Paid leave plans via Paid Time Off, Sick Time, holidays and Partner Leave
Retirement planning with a 401(k) program and company match
Housing discounts
Give back days allowing you time away from work to volunteer and pursue personal interests
Tenure is rewarded so stay in the nest! Your PTO accrual rate will increase, benefit premiums will decrease, 401(k) matches increase, additional give back days are added and you will receive a special gift at each tenure milestone!
Health and wellness benefits including medical, free dental, vision, and basic life benefit
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$144M Annually
Annual Revenue
Generates approximately $144 million annually through luxury housing management and development.
1.46M Sq Ft
Market Leadership
In 2020, developed 1.46 million square feet in Charlotte, leading the market.
200% Market Lead
Market Growth
In 2020, developed nearly double its nearest competitor's output in Charlotte.
Through a partnership between Northwood Investors and Ravin Partners, the firm emerged from a legacy of multifamily development and real estate investment.
Headquartered in North Carolina with offices extending from Washington DC to Dallas, its regional presence spans the Southeast and Mid-Atlantic.
Managing and developing luxury for-rent and mixed-use housing across multiple states.
Typically delivers high-end apartment communities, complete with resort-style amenities—rooftop bars, saunas, fitness lounges—designed by its own in-house teams.
Maintains full in-house services including architecture, interior design, marketing, revenue management, concierge, maintenance education and event planning.
Notable projects include LEED-registered communities like Trinity Commons and major urban towers in Charlotte such as The VUE and Uptown 550.