Part Time Concierge - The Emerson at Rocky Point at Northwood Ravin in Tampa, FL | Kablio

Role

Description

lobby cleanliness

resident greeting

coffee station

retention growth

customer service

Keep lobby clean and presentable during entire shift including workspace free of clutter
Greet residents, prospects and visitors with a smile, positive attitude and professional demeanor
Maintain coffee stations with proper supplies and clean regularly
Create an environment where residents receive value that results in high retention and rent growth
Successfully meet the needs of prospective and current residents in person, over the phone or via email with any task or request made, including but not limited to leasing information, community information, neighborhood information and service requests

Requirements

professionalism

customer service

brand representation

polished appearance

A polished, professional appearance with the ability to represent the brand with pride
Customer service skills and a professional, customer-focused attitude
Maintain extremely high professionalism including appearance, demeanor, customer service and work environment

Benefits

Extensive training programs
Competitive compensation
Employee Referral Program
Paid leave plans via Paid Time Off, Sick Time, holidays and Partner Leave
Retirement planning with a 401(k) program and company match
Housing discounts
Give back days allowing you time away from work to volunteer and pursue personal interests
Tenure is rewarded so stay in the nest! Your PTO accrual rate will increase, benefit premiums will decrease, 401(k) matches increase, additional give back days are added and you will receive a special gift at each tenure milestone!
Health and wellness benefits including medical, free dental, vision, and basic life benefit

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

$144M Annually

Annual Revenue

Generates approximately $144 million annually through luxury housing management and development.

1.46M Sq Ft

Market Leadership

In 2020, developed 1.46 million square feet in Charlotte, leading the market.

200% Market Lead

Market Growth

In 2020, developed nearly double its nearest competitor's output in Charlotte.

Through a partnership between Northwood Investors and Ravin Partners, the firm emerged from a legacy of multifamily development and real estate investment.
Headquartered in North Carolina with offices extending from Washington DC to Dallas, its regional presence spans the Southeast and Mid-Atlantic.
Managing and developing luxury for-rent and mixed-use housing across multiple states.
Typically delivers high-end apartment communities, complete with resort-style amenities—rooftop bars, saunas, fitness lounges—designed by its own in-house teams.
Maintains full in-house services including architecture, interior design, marketing, revenue management, concierge, maintenance education and event planning.
Notable projects include LEED-registered communities like Trinity Commons and major urban towers in Charlotte such as The VUE and Uptown 550.
Signature approach: feedback-driven design iterations post-launch ensure evolving resident experience and long-term performance.
Houses award-winning, sound-insulated apartments with high ceilings, energy-efficient appliances, wine storage and spa-inspired baths.
Stands out for blending boutique hospitality design with scalable multifamily development under one roof.

Culture + Values

48 Hours

Response Time

Dedicated team responds to feedback, comments, or praise within a rapid 48-hour timeframe.

Driven By Design: rigorous, intentional design is the backbone of long‑lasting product performance
Feedback‑Driven Excellence: continuous loop of feedback from site teams and residents to constantly improve design and execution
In‑House Services: dedicated architecture, interior design, marketing, revenue management, concierge, maintenance education and event‑planning teams
Collaborative Culture: unparalleled culture that seeks to facilitate strong working relationships among all team members
People‑First: our biggest asset is our people with a shared commitment to excellence

Environment + Sustainability

20% Water Savings

Low‑flow Fixtures

Low‑flow plumbing fixtures implemented to reduce water usage by 20%.

95% Reduction

Utility Tracking

Northwood Office achieves a 95% reduction in electricity, water, and waste through meter-level monitoring with Measurabl.

Several communities certified to National Green Building Standard (NGBS)
Energy‑efficient lighting, high‑performance appliances and low‑E windows installed to reduce consumption and utility costs
Low‑VOC materials and enhanced insulation to improve air quality and reduce heating/cooling needs
Markets as USGBC members and certified EarthCraft & EnergyStar™ builders, with LEED® registration on select projects
Apiary and bluebird nesting programs on green‑space properties to support wildlife conservation

Inclusion & Diversity

77%

Employees Recommend

Of employees would recommend their company to a friend.

4.1/5

Glassdoor Rating

Culture & values rated on Glassdoor.

Articles

Northwood Ravin reviews on TrustBurn

Northwood Ravin listing – Chamber directory

Northwood Investors – Northwood Ravin overview

Company

Overview

$144M Annually

Annual Revenue

Generates approximately $144 million annually through luxury housing management and development.

1.46M Sq Ft

Market Leadership

In 2020, developed 1.46 million square feet in Charlotte, leading the market.

200% Market Lead

Market Growth

In 2020, developed nearly double its nearest competitor's output in Charlotte.

Through a partnership between Northwood Investors and Ravin Partners, the firm emerged from a legacy of multifamily development and real estate investment.
Headquartered in North Carolina with offices extending from Washington DC to Dallas, its regional presence spans the Southeast and Mid-Atlantic.
Managing and developing luxury for-rent and mixed-use housing across multiple states.
Typically delivers high-end apartment communities, complete with resort-style amenities—rooftop bars, saunas, fitness lounges—designed by its own in-house teams.
Maintains full in-house services including architecture, interior design, marketing, revenue management, concierge, maintenance education and event planning.
Notable projects include LEED-registered communities like Trinity Commons and major urban towers in Charlotte such as The VUE and Uptown 550.
Signature approach: feedback-driven design iterations post-launch ensure evolving resident experience and long-term performance.
Houses award-winning, sound-insulated apartments with high ceilings, energy-efficient appliances, wine storage and spa-inspired baths.
Stands out for blending boutique hospitality design with scalable multifamily development under one roof.

Culture + Values

48 Hours

Response Time

Dedicated team responds to feedback, comments, or praise within a rapid 48-hour timeframe.

Driven By Design: rigorous, intentional design is the backbone of long‑lasting product performance
Feedback‑Driven Excellence: continuous loop of feedback from site teams and residents to constantly improve design and execution
In‑House Services: dedicated architecture, interior design, marketing, revenue management, concierge, maintenance education and event‑planning teams
Collaborative Culture: unparalleled culture that seeks to facilitate strong working relationships among all team members
People‑First: our biggest asset is our people with a shared commitment to excellence

Environment + Sustainability

20% Water Savings

Low‑flow Fixtures

Low‑flow plumbing fixtures implemented to reduce water usage by 20%.

95% Reduction

Utility Tracking

Northwood Office achieves a 95% reduction in electricity, water, and waste through meter-level monitoring with Measurabl.

Several communities certified to National Green Building Standard (NGBS)
Energy‑efficient lighting, high‑performance appliances and low‑E windows installed to reduce consumption and utility costs
Low‑VOC materials and enhanced insulation to improve air quality and reduce heating/cooling needs
Markets as USGBC members and certified EarthCraft & EnergyStar™ builders, with LEED® registration on select projects
Apiary and bluebird nesting programs on green‑space properties to support wildlife conservation