Description

The Account Manager position is located in Bonita Springs, FL, and falls under the Management category. This role is responsible for driving operational and financial performance of an assigned portfolio of business, ensuring exceptional client service, operational excellence, and the highest quality standards. By promoting safe working environments and empowering the team through effective leadership, the Account Manager supports the company’s growth and long‑term success.

Leadership duties include recruiting, hiring, and onboarding new employees, as well as fostering a culture of continuous learning through training and development opportunities. The manager sets clear performance expectations, provides regular constructive feedback, and addresses both positive contributions and areas for improvement. Accountability and inclusion are emphasized by recognizing achievements, promptly addressing concerns, and maintaining high employee satisfaction and retention.

Operational responsibilities cover overseeing daily maintenance schedules, field crew performance, and overall efficiency to meet contractual obligations. The manager conducts site inspections to assess work quality and compliance, builds strong client relationships through regular engagement, and manages financial performance, including P&L, labor, materials, inventory, and equipment expenses. Additional duties involve streamlining processes, preparing performance reports, collaborating in goal‑alignment meetings, staying current on landscape technologies, and ensuring safety policies are followed.

• Lead recruiting, hiring, and onboarding of new employees
• Provide training and development to enhance team skills and performance
• Set clear performance expectations, give regular constructive feedback, and address improvement areas
• Foster accountability, recognize achievements, and promptly address employee concerns
• Oversee daily maintenance schedules and field crew performance to meet contractual obligations
• Conduct site inspections to assess work quality, compliance, and improvement opportunities
• Build and maintain strong client relationships through regular engagement and site visits
• Manage financial performance, including P&L, labor, materials, inventory, and equipment expenses
• Develop and implement streamlined processes to improve service delivery and efficiency
• Prepare and present reports on account performance, site conditions, and client feedback
• Collaborate in regular meetings to align goals and identify growth opportunities
• Stay informed on latest landscape technologies and share knowledge with clients
• Follow and promote safety policies, assist with investigations, and implement corrective actions
• Perform all tasks carried out by supervised team members as needed

Requirements

Qualifications include at least five years of landscaping or service industry experience, with three years managing multi‑million‑dollar portfolios, and a minimum of two years in a leadership or management capacity. Required certifications are Green Industries Best Management Practices (GI‑BMP) within the first 90 days, while a Limited Urban Commercial Fertilizer Applicator (LF) certification is preferred. Candidates must possess in‑depth knowledge of agronomy equipment, strong communication skills, conflict‑resolution abilities, proficiency with Microsoft Office, Adobe, and mobile devices, and a valid US driver’s license meeting MVR requirements.

• Minimum five years landscaping or service industry experience, with three years managing multi‑million‑dollar portfolios
• At least two years leadership or management experience
• Obtain GI‑BMP certification within 90 days of hire
• Limited Urban Commercial Fertilizer Applicator (LF) certification preferred
• In‑depth knowledge of agronomy equipment, tools, and machinery
• Strong verbal and written communication skills
• Ability to manage, de‑escalate, and resolve conflicts
• Proficient with Microsoft Office Suite, Adobe, and mobile devices
• Valid US driver’s license and clean Motor Vehicle Record

Benefits

Juniper is a full‑service landscape design, build, and management company serving the Southeast, with over 30 locations and 2,000+ team members. The company’s core values emphasize welcoming, growing, and celebrating people, and it offers career growth opportunities alongside generous benefits such as health, dental, and vision insurance, a 401(k) plan, and paid time off.

• Career growth opportunities
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (PTO) benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance