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Head, Order Management
Siemens Energy
Provides sustainable energy solutions for a decarbonized future, spanning the entire energy value chain.
Lead a team in order management for the Winston Technology center, maintaining a steady order flow and streamlining order management in a fast-paced environment.
Actively coordinate order pull-ins/pushouts with customer demands and financial targets for both the Region, GSO, and external customers.
Drive innovation and process improvements with a focus on digitalization and automation.
Effectively handle large scope orders/programs with complex contractual requirements and significant commercial risk to minimize potential exposure to Siemens.
Proactively advise internal customers regarding possible spare parts, modifications, or upgrade needs to minimize downstream impact in the order chain.
Coordinate clarifications with Engineering, Supply, and Manufacturing to keep customers informed about potential change requirements.
Ensuring efficient order management with healthy pipeline of orders.
Technically clarify all incoming orders and quote requests to ensure a smooth order flow into the supply and manufacturing chain. Engage all stakeholders and resolve any potential disruption in the order pipeline.
Maintain issue resolutions with multiple operations including Logistics, Transportation, ECC, Engineering, Data Management, Project Management, Fleet Management, and Supply Management for on-time delivery of parts.
Serve as the single point of contact for all questions regarding POs and Quote Requests
What you bring
team spirit
german
us citizen
customer service
networking
experience
Resolution and time-focused mindset with high team spirit.
Strong communication skills: German language skills are preferred.
Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
A customer-first attitude with solid product knowledge.
Excellent networking and collaboration skills.
8 or more years of work experience in the relevant field and manufacturing industry. 2 or more years of experience or exposure to leading and/ or coaching is preferred.
A high level of proficiency in SAP (OPP & PD2), MS Excel, PowerPoint, and Word is required.
Strong organizational skills and customer service experience are essential.
The role involves export-controlled technologies, as such, applicants must be a US Citizen, a US Person or a foreign citizen with proper work authorization for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
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