Creating an operating environment that assures consistent guest satisfaction and yields outstanding customer satisfaction ratings and community reviews
Partnering with consumer marketing to implement marketing strategies that position the community as a destination for people seeking engaged and enriched living experiences
Taking responsibility for customers’ problems, making sure they’re solved and treating them like you would your best friend
Managing the financial performance of the property in accordance with the established budget
Cultivating and maintaining strong, loyal relationships with all constituents—owners, residents, employees and vendors
You roll up your sleeves and assist team members—no job is “below your pay grade”
Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
Effectively coaching all team members to understand how they contribute to the big picture
Being an expert on the competitive marketplace and effectively coaching the team to proficiency in differentiating the community and Bozzuto from competition
You play an active role in making certain the community is impeccable
Creating and delivering timely and accurate financial and operational performance reports to clients and ownership groups that clearly explain operational effectiveness, trends and variances
Inspiring the team to effectively execute sales, marketing and operational activities that achieve budgeted occupancy and customer retention goals
Supporting participation in training and educational opportunities
Building a motivating environment that encourages your team to give their very best
Inspiring the professional growth and development of all team members by encouraging knowledge sharing and collaboration
Proactively managing the performance of all team members through performance reviews, regular constructive feedback and development/growth plans
Requirements
yardi
gaap
budgeting
degree
5+ years
communication
A sharp professional appearance
Outstanding communication skills, both written and verbal
Experience managing a budget and/or P&L
Strong financial skills with a basic knowledge of generally accepted accounting principles (GAAP)
Proficiency with industry software (YARDI), apps and computer programs
A track record of success building, developing and retaining high-performing teams
A track record of building and maintaining strong relationships with clients, investors, ownership groups and vendors
4 year college degree or equivalent relevant experience
5+ years of experience in the property management, hospitality or retail industries
Benefits
Tuition reimbursement. Plus, many other programs to support career development and growth.
Paid leave. We provide 20 days of paid time off plus holidays.
Coaching in the moment and providing team members with opportunities to develop their skills while simultaneously developing your own
Competitive compensation.
Working weekends when prospective residents are out looking for their new home—one weekend per month with two days off during the week
Retirement planning. We offer a 401k program with a company match.
Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
20,000 Homes
Properties Delivered
More than 20,000 high-quality homes across the East Coast, including urban and suburban locations.
Develops spaces that enhance residents' lives with modern amenities and design.
Creates mixed-use developments, high-rise buildings, luxury apartments, and affordable housing.
Known for blending residential, commercial, and retail spaces in large-scale urban projects.
Offers comprehensive services in construction, management, and homebuilding.
Builds long-term relationships with tenants, investors, and partners through successful real estate projects.
Culture + Values
Concern for the communities we touch
Creativity in everything we do
Passion in our approach to business
Perfection as a goal worth pursuing
People First
Exceed Expectations
Communication – we communicate openly and honestly, seeking to understand the needs and view of others.
Innovation – we are courageous in challenging what exists today, agile in responding to new opportunities, and tenacious in defining our future.
Integrity – we maintain the highest level of ethical conduct, in all that we do, never compromising our values.
Environment + Sustainability
100,000 Residences
Residences Managed
The company oversees the retrofitting of over 100,000 residences to reduce energy and water consumption.
2050 Target
Net Zero Commitment
Committed to achieving net zero carbon emissions by 2050 across all operations.
Implements energy-efficient design and construction across all developments
Uses Rise by Bozzuto program to engage communities in sustainability initiatives
Reports annual reductions in energy intensity across its managed portfolio
Partners with suppliers to source environmentally responsible materials and reduce embodied carbon
Inclusion & Diversity
75%
Intern Conversion Rate
The company successfully converts 75% of student interns into permanent positions, reflecting its commitment to nurturing talent from diverse backgrounds.
8 Groups
Employee Resource Groups
The company fosters an inclusive environment by hosting eight unique Employee Resource Groups open to all employees, promoting diversity and belonging.
Launched inclusive leadership training for all managers and online learning for all associates, enhancing cultural competence and fostering an inclusive workplace.
Offers company-wide virtual events, guest speakers, and shared learning content focused on belonging, creating opportunities for employees to engage and learn about diversity.
Stephanie Williams is the company’s first African American president of Bozzuto Management Company, marking a significant milestone in leadership diversity.
The workforce includes representation across diverse backgrounds, reflecting the company’s core values of inclusion and equity.