Care Management Specialist - Mental Health

Description

• Manage Mental Health Direct Line
• Document all service contacts through electronic medical record
• Monitor and manage mental health patient portal
• Manage care management related patient databases
• Provide immediate screening for incoming referrals
• Request and follow up on psychiatric medication pre-authorization
• Coordinate mental health treatment for pediatric and/or adult patients and their families
• Support mental health providers in designing and conducting workshops and therapy groups
• Assist mental health clinicians in providing treatment and crisis intervention
• Pair with providers to carry out depressive collaborative care management
• Provide on-going support and/or case management to patients
• Conduct screening of depression and other mental health problems
• Provide community agencies and schools liaison
• Follow up on no-show, at risk patients, ER referrals, and hospitalization
• Prepare related reports and documentation
• Attend related treatment meetings

Requirements

• Ability to work independently
• Strong knowledge of computer software
• Bilingual in English and Chinese (Mandarin and/or Cantonese) required
• Bachelor's degree in social services, psychology, or other related fields preferred
• Strong interpersonal and communication skills
• Capacity for working at weekends and early evening hours required

Benefits

• Flexible spending accounts for transit, parking, health and dependent care
• Salary: $40,000.00 - 46,000.00 per year
• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
• Tuition reimbursement for eligible employees, and
• Employee Discount Programs
• Employee Assistance Program
• Employer-paid dental, vision, disability and life insurance
• Paid time off (28 days for the first year of employment)
• Medical insurance
• 403(b) retirement savings plan

Training + Development

Interview process

Visa Sponsorship

Security clearance