Commercial Properties Officer at Notting Hill Genesis in London, England, United Kingdom | Kablio

Role

Description

rent billing

regulatory compliance

contract review

fit‑outs

record keeping

financial monitoring

Support initiatives that integrate commercial spaces into thriving communities and promote creative uses.
Handle rent and service charge billing, lease renewals, and rent reviews promptly and accurately.
Ensure compliance with Health & Safety, Building Safety, and Fire Safety regulations.
Review supplier contracts and identify opportunities to reduce costs and improve efficiency.
Manage commercial properties to a high standard, ensuring compliance and excellent service for all tenants.
Manage repairs, cyclical works, and tenant fit-outs, liaising with surveyors and contractors as needed.
Build strong relationships with tenants, contractors, suppliers, and internal teams.
Maintain accurate records of leases, tenancies, and property details to ensure continuity of service.
Monitor arrears, collection rates, and property inspections to meet financial and service KPIs.
Develop strategies to let or sell commercial units, maximising value while complementing residential uses.

Requirements

property management

degree

customer service

rics

microsoft office

property legislation

Experience in commercial and residential property management within housing or mixed-use environments.
Degree or equivalent experience in property management, real estate, or a related field.
Proven ability to deliver excellent customer service and manage complex projects.
Professional membership (e.g., RICS)
Intermediate IT skills, including Microsoft Office
Strong understanding of commercial property legislation and landlord/tenant regulations.

Benefits

Health cash plan
Interest free loans - season ticket loan, tenancy deposit loan, and training loan
Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
Cycle to work scheme.
Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
Life Assurance x 4 annual salary
Generous pension scheme

Training + Development

Information not given or found

Interview process

step 1: submit your application (by 14th dec).
step 2: complete an assessment if successful.
step 3: attend an interview if successful.

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2018

Year Founded

The company was established through the merger of two prominent housing organizations.

Aims to deliver high-quality, affordable homes across London and the South East of England.
Specializes in the development, management, and maintenance of residential properties.
Works on a wide range of projects, from new build homes to large-scale regeneration schemes.
Known for its focus on creating sustainable and community-centered living spaces.
Has a strong presence in regeneration, transforming neighborhoods and improving local amenities.
Supports tenants with a variety of services, including housing management and community programs.

Culture + Values

Reinvesting surplus for purpose – all profit from commercial activities is reinvested into improving existing homes, services, and developing more affordable housing.
Self‑sufficiency and entrepreneurial spirit – businesses are empowered to run their own affairs, innovate, and make improvements.
Resident‑centric listening – actively and empathetically listening to residents and seeing services from their point of view.
Holistic, tenure‑blind estate management – managing estates to meet the needs of all residents and the local community.

Environment + Sustainability

20+ Targets

Sustainability Strategy

Committed to achieving over 20 sustainability goals for homes, green spaces, and business operations by 2030.

500+ Homes

Green Retrofit Program

Retrofitting over 500 homes across London with energy-efficient upgrades to meet EPC C standards.

£250m Bond

Sustainability Borrowing

Issued a £250 million sustainability bond to fund construction of highly energy-efficient homes meeting EPC B standards.

£230m Investment

Building Safety & Decarbonisation

Planned £230 million gross expenditure for building safety rectification and decarbonisation over the next decade.

Sustainability is central to mission – improve energy efficiency of homes to lower carbon emissions, energy bills and enhance green spaces.
Target EPC C by 2030 – focusing on fabric-first approach to raise all homes to at least EPC C standard.
Net zero carbon target by 2050 – plans include EPC C by 2030 followed by pathway to full carbon neutrality by 2050.

Inclusion & Diversity

4.4/5 Rating

Employee Feedback on Glassdoor

Reflects the company's diversity and inclusion efforts as rated by employees on Glassdoor.

72% Would Recommend

Employee Workplace Satisfaction

Indicates high employee satisfaction with the workplace environment, suggesting strong inclusive practices.

No further publicly stated DEI strategy or gender breakdown data available from official sources.

Articles

Careers

Our Vision

Projects

Role

Description

rent billing

regulatory compliance

contract review

fit‑outs

record keeping

financial monitoring

Support initiatives that integrate commercial spaces into thriving communities and promote creative uses.
Handle rent and service charge billing, lease renewals, and rent reviews promptly and accurately.
Ensure compliance with Health & Safety, Building Safety, and Fire Safety regulations.
Review supplier contracts and identify opportunities to reduce costs and improve efficiency.
Manage commercial properties to a high standard, ensuring compliance and excellent service for all tenants.
Manage repairs, cyclical works, and tenant fit-outs, liaising with surveyors and contractors as needed.
Build strong relationships with tenants, contractors, suppliers, and internal teams.
Maintain accurate records of leases, tenancies, and property details to ensure continuity of service.
Monitor arrears, collection rates, and property inspections to meet financial and service KPIs.
Develop strategies to let or sell commercial units, maximising value while complementing residential uses.

Requirements

property management

degree

customer service

rics

microsoft office

property legislation

Experience in commercial and residential property management within housing or mixed-use environments.
Degree or equivalent experience in property management, real estate, or a related field.
Proven ability to deliver excellent customer service and manage complex projects.
Professional membership (e.g., RICS)
Intermediate IT skills, including Microsoft Office
Strong understanding of commercial property legislation and landlord/tenant regulations.

Benefits

Health cash plan
Interest free loans - season ticket loan, tenancy deposit loan, and training loan
Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
Cycle to work scheme.
Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
Life Assurance x 4 annual salary
Generous pension scheme

Training + Development

Information not given or found

Interview process

step 1: submit your application (by 14th dec).
step 2: complete an assessment if successful.
step 3: attend an interview if successful.

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2018

Year Founded

The company was established through the merger of two prominent housing organizations.

Aims to deliver high-quality, affordable homes across London and the South East of England.
Specializes in the development, management, and maintenance of residential properties.
Works on a wide range of projects, from new build homes to large-scale regeneration schemes.
Known for its focus on creating sustainable and community-centered living spaces.
Has a strong presence in regeneration, transforming neighborhoods and improving local amenities.
Supports tenants with a variety of services, including housing management and community programs.

Culture + Values

Reinvesting surplus for purpose – all profit from commercial activities is reinvested into improving existing homes, services, and developing more affordable housing.
Self‑sufficiency and entrepreneurial spirit – businesses are empowered to run their own affairs, innovate, and make improvements.
Resident‑centric listening – actively and empathetically listening to residents and seeing services from their point of view.
Holistic, tenure‑blind estate management – managing estates to meet the needs of all residents and the local community.

Environment + Sustainability

20+ Targets

Sustainability Strategy

Committed to achieving over 20 sustainability goals for homes, green spaces, and business operations by 2030.

500+ Homes

Green Retrofit Program

Retrofitting over 500 homes across London with energy-efficient upgrades to meet EPC C standards.

£250m Bond

Sustainability Borrowing

Issued a £250 million sustainability bond to fund construction of highly energy-efficient homes meeting EPC B standards.

£230m Investment

Building Safety & Decarbonisation

Planned £230 million gross expenditure for building safety rectification and decarbonisation over the next decade.

Sustainability is central to mission – improve energy efficiency of homes to lower carbon emissions, energy bills and enhance green spaces.
Target EPC C by 2030 – focusing on fabric-first approach to raise all homes to at least EPC C standard.
Net zero carbon target by 2050 – plans include EPC C by 2030 followed by pathway to full carbon neutrality by 2050.

Inclusion & Diversity

4.4/5 Rating

Employee Feedback on Glassdoor

Reflects the company's diversity and inclusion efforts as rated by employees on Glassdoor.

72% Would Recommend

Employee Workplace Satisfaction

Indicates high employee satisfaction with the workplace environment, suggesting strong inclusive practices.

No further publicly stated DEI strategy or gender breakdown data available from official sources.

Articles

Careers

Our Vision

Projects