Senior CRM Campaign Manager

Description

• Data-Driven Campaign Management: Leverage data to optimise campaign performance, ensuring all CRM initiatives are aligned with strategic goals.
• Cross-Functional Collaboration: Work closely with E-commerce, Digital, and other teams to enhance customer journeys and conversion rates.
• Performance Monitoring: Oversee the creation and maintenance of performance dashboards, supporting your team in reporting and optimisation.
• CRM Planning: Develop comprehensive CRM plans aligned with customer engagement goals, translating business requirements into actionable KPIs.
• Proactive Problem Solving: Identify and address potential blockers to timely campaign delivery, maintaining team autonomy and efficiency.
• Stakeholder Engagement: Build strong relationships with internal stakeholders, ensuring CRM campaigns and strategies support broader business requirements.

Requirements

Are you a strategic thinker with a passion for CRM marketing? Do you thrive in a fast-paced, data-driven environment? If so, we have the perfect opportunity for you!

• For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider
• Strategic Development: Proven ability to develop and execute CRM strategies, including campaign and customer journey strategies.
• Start-Up/Sub-Brand Experience: Experience working with start-up brands or sub-brands is beneficial.
• Location – London (E.ON Next, 47-53 Charterhouse Street, Farringdon, London, EC1M 6PB) with travel to our other sites when required.
• Stakeholder Management: Ability to manage multiple stakeholders and navigate changing priorities in a fast-paced environment.
• Energy Industry Experience: Knowledge of the energy sector is a plus.
• Data-Driven Mindset: Strong experience in performance based campaigning, with the ability to use data to inform decisions and improve outcomes.
• Operational Excellence: Highly organised with exceptional attention to detail and the ability to manage multiple projects simultaneously.
• Creative Problem Solver: A proactive approach to challenges, with a willingness to think outside the box and innovate.
• Demonstrated CRM Campaign Management Experience: Owning and managing end-to-end campaigns to ensure best in practice campaigns to influence business requirements.
• Digital Proficiency: Experience with automated marketing software solutions and a strong understanding of digital marketing principles.

Benefits

• Working environment: Flexible hybrid working – a blend of in the office 2 times a week and home working.
• Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you
• Competitive salary
• Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way
• We’ll have regular team socials and lively team chats
• Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process
• Excellent parental leave allowance.
• Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds
• Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone
• Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings

Training + Development

Interview process

Visa Sponsorship

Security clearance