Strategist - Workplace

Description

• Present directly to clients, building a relationship by ensuring their goals and ambitions are able to be achieved through our proposed strategies and solutions.
• Provide insights to help devise world-class strategies that contribute to thoughtful solutions by helping develop deliverables including research plans and analysis, experience briefs, customer journeys, roadmaps, workshops, and retail strategies.
• You’ll challenge both clients and peers to think about opportunities that solve business challenges while meeting brand and customer needs.
• You’ll work closely with a multi-disciplinary group of Strategists, Analysts, Planners, Architects, and Designers to develop engaging solutions for clients, demonstrating and inspiring the client and team by showing your knowledge and your craft.
• Work directly with clients at the outset of an assignment to define (or redefine) the right opportunity and the right problem to solve.
• You’ll provide strategic inputs throughout the creation of the products – from vision and conception to launch and optimization.

Requirements

• Experience working in dynamic conditions and on multiple workstreams that require fast iterations and pivoting between collaborative and individual work
• The ability to respond proactively and thoughtfully to design critique and feedback from clients and colleagues
• Excellent communication and interpersonal skills while working with teams, clients, and other partners
• Familiarity with website development software/language, Readymag, Square Space and other technologies is a plus
• Have worked in a progressive, creatively-driven environment that embraces strategy as part of the core design process.
• Fluency with digital collaboration tools such as Miro, Mural, Microsoft Teams etc.
• Experience in designing and supporting engaging workshops with internal teams, clients, and other stakeholders
• Experience in executing research initiatives to gather additional content focused requirements.
• The ability to infuse empathy and behavioral analysis into your work
• Experience with presentations and proposal development
• Self-motivated and entrepreneurial
• Ability to develop compelling communications that help clients to visualize and understand the benefits and implications of strategies and recommendations
• Familiarity with rapid prototyping tools such as Invision, Sketch, and AdobeXD a plus
• Familiarity with design research methodologies and processes
• Proficiency in Adobe Creative Suite (InDesign required), and Microsoft Office (PowerPoint, Word, Excel, Outlook), and other visual communication tools
• Proven track record creating strategies, including customer journeys, archetypes, experience briefs, strategic POVs and workshops that manifest into solutions that cut across the digital and physical worlds.
• Comfortable with the ambiguity of working in and defining unknown spaces
• 5+ years of experience in creating human-cantered design, service design, and/or experience strategies, preferably for clients in the lifestyle sector (retail, hospitality, entertainment, etc).

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance