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ServiceTechnician
Overhead Door Corporation
Troubleshoot, repair, and maintain automatic doors for commercial customers.
8d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Burlington, NJ
Field
Company Size
3,198 Employees
Service Specialisms
Manufacturing
Installation
Maintenance
Repair
Custom Solutions
Sector Specialisms
Residential
Commercial
Institutional
Industrial
New Construction
Remodel Projects
Dock Equipment
Air Curtains
Role
What you would be doing
door maintenance
work orders
dispatch coordination
safety compliance
customer interaction
travel
- Communicate and work with the parts and sales departments to ensure the customer’s needs are being met; immediately report any potential customer issues that need to be addressed and communicate positively and courteously with our customers.
- Project a positive image when interacting customers, employees and management in a cooperative, supportive and courteous manner.
- Work with dispatch team to maximize labor revenue and efficiency within the work schedule while accounting for 100% of work time.
- Travel throughout coverage area during workday.
- Understand the safe use of equipment and tools in compliance with OSHA standards.
- Drive safely and efficiently from point to point in service area.
- Assist and perform maintenance efficiently and effectively on door equipment including automatic doors, entrance doors, handles and closers.
- Proactively support our safety program and initiatives, comply with all safety policies and procedures and ensure utilization of safe work practices on site, in the warehouse and in the office.
- Completes work orders on computer-based documents according to established procedures
- Performs work in a variety of customer environments including exposure to elements and in-climate weather.
What you bring
door experience
high school
troubleshooting
mechanical
electrical
diagnostics
- 2 – 8-year experience in the automatic door industry required
- A minimum of a high school diploma or general education degree (GED) is required.
- Troubleshooting skills preferred
- Learn to diagnose faulty equipment and apply knowledge of functional operation of unit and systems to identify the extent and cause of malfunction.
- Mechanical and electrical skills required
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
Founded 1921
Year of Establishment
Established in 1921 by C.G. Johnson, who pioneered garage door innovation.
25+ Facilities
Production Network
Operates over 25 production facilities across the US and UK.
450+ Distributors
Global Reach
Maintains a network of over 450 distributors worldwide.
$1B - $5B Revenue
Financial Scale
Generates annual revenue between $1 billion and $5 billion.
- Invented the upward-acting garage door and first electric opener by 1926, setting a high bar for innovation.
- Produces solutions from residential garage doors to commercial sectional, rolling shutter, high-speed, fire-rated, and dock doors, tailored to sectors like manufacturing and logistics.
- Operates five divisions (Access Systems, Genie openers, TODCO transport doors, Horton pedestrian systems, and Canadian Creative Door Services), spanning home to heavy-duty access needs.
- Typical projects include equipping docks for warehouses, securing storefronts, automating hospital entrances, outfitting transportation fleets, and high-performance industrial installations.
- Markets proprietary smart-home compatible opener systems like Genie’s Aladdin Connect and invented the first automatic sliding pedestrian door in 1954.
- Our People are our greatest strength! We recognize our People’s achievements and their contributions to our collective success. We support their well-being and are committed to their continued development to ensure a strong, sustainable future.
- We take the very best care of our Customers! We work relentlessly to understand our customers’ needs and do our very best to help them succeed for our mutual benefit.
- We strive to always Do What’s Right! We act with integrity and transparency to instill the highest level of trust.
- We aspire to Be Extraordinary today, while building an even better future! We go beyond expectations in our quality of work, ownership of outcomes, and effort to achieve winning results.
60.75% Recycled Material
Steel Products Sustainability
Steel products are composed of a significant portion of recycled materials,made up of post-consumer and post-industrial components.
20–25% Recycled Content
Glass in Doors
Glass used in doors includes a substantial proportion of recycled materials, contributing to resource conservation.
R-17.5 Thermal Efficiency
Highest in the Industry
Thermacore® doors provide exceptional thermal performance,leading the market in energy efficiency.
100% Recycled Wood Fiber
EcoBuilt Panels
EcoBuilt™ panels are crafted from 100% recycled wood fiber and are SCS-Certified for sustainability.
- Rigid polyurethane foam insulation contains no CFCs, HCFCs or VOCs.
We value diversity;
Cultural commitment to inclusion
The company's culture actively supports diversity, reflects it in its communities, and acknowledges the demand for it from an increasingly diverse customer base.
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