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Analyst, Tenant Coordination
Simon Property Group
Owns, develops and operates premier shopping malls, outlet centers and mixed‑use retail destinations worldwide.
Support tenant coordination, process contracts/invoices, manage plans, ensure timely store openings.
4d ago
Junior (1-3 years)
Full Time
Indianapolis, IN
Onsite
Company Size
3,000 Employees
Service Specialisms
Specialty leasing
Pop‑ups
Kiosks
In‑line leasing
Turnkey operations
Store design & development
Rapid store development
Logistics & fulfillment
Sector Specialisms
Retail Leasing
Property Management
Marketing and Promotions
Amenities and Customer Services
Digital Initiatives
Sustainability Efforts
Retail
Commercial Real Estate
Role
What you would be doing
buzzsaw posting
tenant mailbox
contract processing
mep review
budget tracking
tip bulletins
Engineering Notices posted to Buzzsaw.
Maintain Tenant Coordination Mailbox including:
Process contracts and invoices for complex landlord work for specialty tenants, developments, and restaurants.
CAD completed notices.
Ensure MEP plans reviewed externally are reviewed timely, if not escalate to the Division Manager of Tenant Coordination.
Perform general administrative duties including but not limited to: copying, faxing and opening mail.
Support the TCs in their efforts to ensure tenant open as quickly as possible.
Process invoices received to ensure timely payment against LLW contracts, and deal with invoice issues and questions as they arise.
Prepare contracts, ensuring timely execution and release of work for LLW in an effort to expedite the Tenant’s store opening.
Lease Execution notices.
Daily monitoring of the mailbox where electronic Tenant plans are received, and distribute plans in a timely manner to Tenant Coordinators to complete their review.
Provide a high level of customer services to all customers (i.e, Leasing, Legal, Tenants, etc.) through the course of answering telephones, taking messages and directing calls to personnel to answer questions.
Revise as directed and maintain the Tenant Criteria Manuals on Simon.com
Create and maintain Budget Trackers for development properties, tracking money spent against the approved PAF.
Transmit reviewed Tenant plans (plans, letter) to the Tenant and property staff.
Coordinate travel arrangements and process travel expense reports.
Edit and maintain TIP Bulletins on Simon.com
Issue delivery letters to tenants, including updating milestones in SSLE.
Prepare reports used by TC Management as assigned by the Lease Services Manager.
Order LOD’s for developments, reconcile with Development Plan, post to Buzzsaw and notify tenants of same.
Assist Lease Services Manager in determining commission to be paid out for Landlord Work deals, by identifying Landlord Work actual dollars spent on each deal. Communicates with the Tenant Coordinators to determine completion of their deals and figures out a resolution to those that aren’t yet complete.
Champion department initiatives, best practices and processes aimed at improving effectiveness and efficiency by adopting them into their daily work.
Prepare correspondence in a professional manner ensuring accuracy and timeliness.
Actively help the Tenant obtain information on the existing condition of their space by coordinating communication with the Tenant Coordinator and/or Property Management and the Tenant’s architectural or construction representative.
Maintain development Chargebacks and Preconstruction Fee trackers.
Assist in training new employees.
Issue & maintain Tenant Information Packages (TIP) to tenants.
What you bring
critical path
microsoft office
problem solving
communication
time management
project management
Ability to calculate and understand critical path schedules.
Proficient in Microsoft Word, Excel, and Power Point.
Self-motivated with problem solving experience.
Excellent and effective verbal and written communication skills.
Excellent time management/organizational skills. Ability to meet deadlines and work well under pressure.
Ability to prioritize projects to meet required deadlines. Carefully manages several projects at once, focusing on the desired end result of one’s work.
Ability to work independently without direct supervision.
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