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Account Executive - ShopperTrak Analytics
Johnson Controls
Drive sales growth, manage client relationships, and expand ShopperTrak solutions.
2d ago
$80,000 - $110,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Chicago, IL
Remote
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
market insight
needs assessment
account expansion
contract renewal
revenue forecast
solution delivery
- Market Insights: Stay informed about industry trends, competitor activities, and market developments, providing valuable insights and recommendations to internal teams to inform product strategy and business decisions.
- Needs Assessment: Conduct comprehensive needs assessments and business reviews with clients to understand their evolving requirements, challenges, and goals.
- Account Expansion: Identify opportunities for upselling and cross-selling additional ShopperTrak products and services to existing clients, leveraging a deep understanding of their business needs and objectives.
- Contract Renewals: Lead contract renewal negotiations, ensuring timely renewals and maximizing revenue retention.
- Client Relationship Management: Cultivate strong, collaborative relationships with key stakeholders within client organizations, including executives, store managers, and operations teams.
- Issue Resolution: Serve as the primary point of contact for client inquiries, issues, and escalations, working closely with internal teams to ensure prompt resolution and maintain high levels of customer satisfaction.
- Revenue Forecasting: Accurately forecast revenue and track performance against sales targets, providing regular updates to management on account status and pipeline activity.
- Solution Delivery: Collaborate with internal teams, including sales engineers, product specialists, and customer success managers, to develop and deliver customized solutions that address clients' specific needs and drive measurable results.
What you bring
business degree
sales experience
retail experience
c‑suite
entrepreneurial
detail‑oriented
- Four year degree in Business, Marketing, or related field
- 5+ years of direct sales and business development experience
- Ability to create professional, compelling sales presentations
- Advanced level communicator, comfortable working with C-Suites, both internally and externally
- Experience working within and across the retail industry vertical
- Ability to work independently and as part of a team within a matrix organization
- Entrepreneurial attitude, agile, creative and solutions-focused
- Strong attention to detail, organized, focused on maintaining a high degree of productivity, efficiency and accuracy
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Training + DevelopmentInformation not given or found
Interview process
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Security clearanceInformation not given or found
People also searched
Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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