Description
time adjustment
expense adjustments
data entry
payroll system
run reports
customer service
The Time and Expense Operations / Payroll Associate is responsible for the processing and management of the Time Capture and Expense activities with an overall focus on data collection, data integrity and customer service while representing professionalism within all relationships.
- Manage time adjustment process (in case of time errors), including completion of required documentation, updates in the system and communications with impacted stakeholders
- Communicate with clients and contractors to obtain approved timecards and expense documents.
- Provide world class customer service in every interaction to ensure a quality employee experience
- Assist with data entry of personal data updates, direct deposit, position changes including rates and end dates
- Execute expense report adjustments in payroll system
- Manage and track personal time off (PTO),absence etc.; manage related documentation and system updates
- Monitor time (regular, overtime & other hours) and attendance against timesheet data and time entry system to ensure correct submissions for the payroll system
- Promptly escalate complex time and expense related inquires and issues to TCE Supervisor for resolution
- Validate time & attendance against timesheet data and invoice where required
- Track contractor expense reports and ensure accurate matching with claimable receipts
- Run reports to identify missing timecard information and/or variances; work with contractor to validate and correct timecards
- Validate payment against expense forms, receipt back up and client & regulatory requirements.
- Manage timecard and billing audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and Time Central
- Confirm all compliance requirements are met to process payment; request missing requirements in order to process payment through payroll system
- Collect expense forms and record expense information into payroll system
- Audit New Starts report and partner with field office to confirm accuracy
- Perform collection of timecards and record of time data in the payroll system
- Support issue resolution with regards to the TCE process with a goal of ensuring customer satisfaction and timely resolution, including working closely with the field office to communicate required activities that need to happen in the field, and interacting with contractor for the required follow-ups
- Start , Finish entry and Data entry
- Enter all starts (new hire and rehire) for assigned field offices within 24 hours of confirmed start date or finish.
Requirements
ba/bs
associates
2+ years
customer service
team player
critical thinker
Time processing and adjustments
** No Payroll Experience Required**
- Capability of working in a team oriented environment that is fair, open and honest
- Strong decision making ability
- BA/BS degree in Human Resources, Business, and Accounting preferred
- Natural team player
- Thorough knowledge of business policies and human resource practices
- Excellent written/oral communication and interpersonal skills
- Action and detail oriented; able to prioritize while handling multiple tasks
- Ability to build strong partnerships with all internal customers, both in their own office and from a distance
- Critical thinker
- Ability to tackle complex issues and develop innovative, practical solutions
- 2 + years' experience in a customer service related position
- Ability to prioritize, organize, problem solve and meet deadlines and goals
- Strong Voices (Bringing people of color together to successfully build relationships through mentorship and high performing partnerships)
- Associates degree or two years of applicable experience in customer service
- Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers
- Ability to communicate effectively and provide follow up
- Integrity and ability to maintain confidentiality and personal credibility
Benefits
Actalent is an equal opportunity employer. We understand the power of a diverse team, celebrate differences, and promote inclusive and accessible environments. To support our colleagues in being their authentic selves and give everyone opportunities for allyship, we offer a range of employee resource groups.
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
Actalent Corporate has immediate openings for Time & Expense / Payroll Associates at our Jacksonville, FL Corporate office!
- Bonus Potential: $333 monthly (up to $4,000 annually)
- Women of Color Stem Conference
- Hourly Rate: $20.19 per hr ($42,000 annually)
- Hybrid | 4 days in-office, 1 day remote
- Benefits: Medical, Dental, Vision, Prescription, 401(k), PTO (20 days + 6 Holidays), Profit Sharing, etc.
Training + Development
Information not given or found
