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Business System Analyst
Performance Contracting, Inc. (Pci)
Acts as liaison to improve processes & ERP use, creating docs, user stories, supporting agile Scrum.
8d ago
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Lenexa, KS
Office Full-Time
Company Size
8,800 Employees
Service Specialisms
Construction services
Fireproofing
Drywall
Metal-stud framing
Acoustical walls & ceilings
BIM coordination
Sector Specialisms
Industrial
Commercial
Non-Residential
Marine
Power
Process
Petrochemical
Cryogenic
Role
What you would be doing
bug troubleshooting
functional documentation
test management
backlog grooming
agile support
stakeholder collaboration
- Assist with post deployment activities including troubleshooting bugs/issues while working with the Application Services team
- Maintain and create functional documentation artifacts, including user stories, use cases, core process documentation, activity diagrams, data flow diagrams, use case diagrams, etc. when applicable
- When applicable, leads Conference Room Pilot (CRP) phase – works with the SMEs and Product Owner on creating test cases/scenarios. Works with the technical trainer to facilitate the session and questions from the SME testers. Also, troubleshoot and track issues in the issues log and create new work items and discuss with scrum team
- Work on production bugs/issues – research and diagnose the issue, work with the business to understand the steps taken and analyze the data/system to find the solution
- Define business-driven acceptance criteria by making sure it is detailed enough to say the team can accept this work as completed
- Prepare for and lead backlog grooming sessions with Product Owner
- When applicable, leads User Acceptance Testing (UAT) phase – works with the SMEs and Product Owner on creating test cases/scenarios. Works with the technical trainer to facilitate the session and questions from the SME testers. Also, troubleshoot and track issues in the issues log and create new work items and discuss with scrum team.
- Document existing processes and define user stories that can lead to efficiencies in existing processes
- Support agile/scrum practices and encourage the improvement of service
- Maintain a positive attitude and out look for all situations
- Participates in 3rd party vendor meetings and gathering requirements for the integration/configurations within the applications
- Validate work items are ready to be presented to scrum team during team decomp sessions
- Establish working relationships with stakeholders, business partners and vendors
- Use knowledge and experience to review, analyze and suggest improvements in company processes and procedures for better utilization of ERP system and other business applications
- Document system configurations needed done by a System Administrator or the Business on a new application
- Provide high-quality analytical solutions for the key stakeholders
- Work with the Application Support team on the knowledge transfer handoff of the applications prior to the release to production
- Work with Technical Training team to develop training documentation
- Thoroughly understand, follow, and promote the use of the Software Development Lifecycle (SDLC) and established internal IT processes and procedures.
- Seek out the best ways to improve processes and increase efficiencies through technology, strategy, analytic solutions, and more
- Collaborate with system architects, subject matter experts and product owners to establish a functional vision of the project
- Translates conceptual customer requirements (the WHAT and WHY) into functional requirements (user stories) in a clear manner that is comprehensible to scrum team. During decomp, the scrum team will identify the how
- Liaison between business users and development team
What you bring
technical knowledge
business analysis
problem solving
- Understanding of technical business area related to the projects assigned
- A minimum of 1-4 years of business systems analysis experience
- Anticipate, identify, and escalate issues/risks. Leverages personal and experimental knowledge to propose workarounds, preventions and/or solutions
- Employee stock ownership plan (ESOP)
- Life insurance, AD&D, and disability benefits
- 401(k) retirement savings plan with match
- Flexible paid time off policy and paid holidays
- Incentive bonus plan
- Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
- Employee assistance program (EAP)
- Competitive pay
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pcg conducts background screening and is a drug‑free workplace, including drug and alcohol testing during hiring.
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Company
Overview
$1.5+ billion
Annual Revenue
Reflects the company's total sales, showcasing its significant market presence and operational scale.
EMR 0.52
Excellent Safety Record
The company's Exceptional Medical Record (EMR) score demonstrates its commitment to workplace safety, significantly below the industry average.
- Over six decades, it evolved into a leading specialty contractor renowned for integrated services—from insulation and scaffolding to prefabricated panels and modular pods.
- With more than 40 U.S. branches, the company tackles a wide variety of commercial and industrial projects like schools, airports, and bridge retrofits.
- It stands out by bundling services under a single contract, minimizing delays and simplifying project delivery.
- The firm spearheads innovation with mobile digital plan systems, robotic layout tools, prefabricated bathroom PODs, and custom drywall shapes.
- Typical flagship work includes high-profile commercial interiors, industrial cleaning, and structural retrofits.
- An unusual strength is its employee-ownership model, fueling entrepreneurial drive that differentiates it in the specialty contracting space.
Safety
Commitment to safety
Ensuring a safe and secure environment for all employees and customers.
Quality
Focus on quality
Delivering high-quality products and services that meet or exceed expectations.
Integrity
Honesty and fairness
Maintaining the highest standards of honesty, transparency, and ethical behavior in all dealings.
Employee success
Employee well-being
Fostering a supportive and inclusive work environment that prioritizes employee growth and well-being.
Entrepreneurial spirit
Innovation and initiative
Encouraging creativity, risk-taking, and proactive problem-solving to drive business growth.
Customer alignment
Customer-focused approach
Aligning business strategies and operations to deeply understand and meet customer needs.
Fun
Workplace culture
Creating a positive and enjoyable work atmosphere that fosters team spirit and engagement.
6,000+ Craftsmen
Team Expertise
Over 6,000 skilled craftsmen deliver high-quality technical solutions with rigorous quality assurance, ensuring excellence in every project.
- Award-winning “Target Zero Incidents” safety program resulting in industry-leading EMR
- Drug-free workplace enforced via Substance Abuse Program
- Principles of Business Conduct guiding highest standards of ethical and legal practices
- Over 60 offices delivering technical solutions with stringent Quality Assurance
- employees contribute to a culture of unconditional professional respect and inclusivity
- equitable career development and defined success paths
- external partnerships to improve representation and engagement
- collaboration with industry organizations to promote equality and openness
- leadership and mentorship programs empowering current women operations employees
- focused pipeline for field and salaried veteran candidates
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