Food Service Director-Retail Food Services

Overview

Manage all food service operations, staff, finances, menus, safety and customer experience.

Key Responsibilities

• staff training
• safety compliance
• menu development
• cost control
• inventory management
• equipment maintenance

Tasks

-Ensure all staff participate and pass requisite training to ensure adequate knowledge of proper techniques for food preparation and handling -Address the concerns of employees and work with the Chef to create a safe and healthy working environment -Provide or ensure employees have purchased proper personal protective equipment (i.e. non-slip shoes, cutresistant gloves) and that they are being used correctly -Put processes in place and monitor staff performance to ensure all required health and safety regulations and procedures are being followed. -Work with the Chef to plan and develop menus and recipes for the café and catering events, incorporating both the company’s promotional themes and the Healthwise Choices© Program while also encouraging creative ideas from staff that fall within company guidelines and restrictions -Provide on-the-job training to staff to assist in the application of knowledge to the job site -Put signage into place that communicates to staff the health and safety regulations and proper kitchen conduct -Notify appropriate parties of malfunctioning or in need of repair equipment -Work alongside the Chef and kitchen staff to control costs of the location by taking measures such as: -Make sure the location and staff are working within FoodSafe and/or ServeSafe standards as well as all applicable legislation and company policies -Provide recommendations to the Operations Supervisor or General Manager regarding budget requirements for assigned area, maximizing the profit of the location while reducing expenditures -Comply with maintenance of food rotation in storage in order to minimize spoilage and waste o Control portioning of food item standards to ensure recipe yield meets quantity and budget expectations -Under the general supervision of the General Manager, the Food Service Director is responsible for overseeing all location staff, performing administrative and financial responsibilities, assisting with the planning of all meals and catering events, and ensuring the success of the entire unit including all Cafés and Franchises -Update all training and policies as required and communicate any changes to staff members -Perform physical inventories, adequately maintaining the level of stock at the unit -Ensure staff are using the techniques conveyed during training and are properly using all the tools, supplies, and equipment provided (i.e. knives, ovens, cleaning materials)

Requirements

• red seal
• servesafe
• hospitality degree
• 7 years
• pos
• bilingual

What You Bring

-Able to effectively handle the concerns of employees, customers, and clients with tact while adhering to confidentiality policies -Seven years of experience in the food service industry leading high volume culinary teams -Able to effectively use a computer and all related software, including POS equipment -Superior communication skills in both verbal and written English with the ability to communicate in French as necessary -Frequent standing and walking required -Red Seal Chef Status Required -ServeSafe and/or FoodSafe certified -University Degree or College Diploma in hospitality management or a related field -Previous business administration experience with knowledge of employee management -Reach and lift between 0-10 pounds from floor to shoulder height -Approx. 4 titles -Able to work in hot or cold temperatures -Able to lead projects, forecast business needs, and identify and target growth opportunities

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Benefits

-Employee Referral Program! -Career advancement opportunities. -$4 million

About Dexterra Group

-Evolved via M&A and rebranded as Dexterra in 2020, building on a legacy of independent Canadian companies. -Provides full-spectrum infrastructure solutions, serving sectors like aviation, defence, education, healthcare, hospitality, transit, and government. -Operates in Canada and the U.S., offering services in facilities management, remote camps, modular buildings, reforestation, fire-fighting, matting, and catering. -Recent strategic move: selling modular unit to double down on core facilities, accommodations, forestry, and energy segments.

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