Service Planner at Finning in Surrey, British Columbia, Canada | CAD80,000-100,000 | Kablio

Role

Description

estimates

quoting

work breakdown

financial tracking

scope development

repair management

Complete documentation for service requests and work order transitions.
Collaborate across Finning’s regional network for component movement and scope validation.
Identify lessons learned and improvement opportunities, applying project management best practices.
Participate in pre/mid/post job meetings with service teams.
Monitor timelines, deliverables, and financial performance of service jobs.
Collaborate with service supervisors and technicians to ensure scope alignment and track progress.
Develop accurate estimates and quotes based on machine history, warranty status, and customer requirements.
Assess technical justification for warranty and goodwill claims, and align with account teams on commercial considerations.
Track and communicate the financial health of ongoing service jobs, ensuring transparency and solution-oriented updates.
Create detailed work breakdown structures, define tasks and resource needs, and manage timelines and deliverables.
Prepare and manage repair scopes and quotes.
Work closely with Product Support, Equipment Sales, and Administrative teams to ensure seamless service delivery.
Manage intake, scope development, quoting, and communication throughout the repair lifecycle.

Requirements

pmp

project management

salesforce

microsoft office

mechanical aptitude

power generation

Project management experience; PMP or Blue Seal certification is an asset.
Strong customer relationship management skills and ability to manage complex interactions.
2+ years of experience in technical service, parts, warranty, or repair is preferred.
Financial acumen for estimating accuracy and job profitability.
Previous experience working with power generation equipment including engine overhauls.
Mechanical aptitude and knowledge of Finning/CAT product lines and repair processes.
Proficiency in Microsoft Office, Salesforce, and relevant software platforms.

Benefits

Monday – Friday, 5x2 schedule.
A competitive wage and comprehensive benefits package.
A collaborative team culture with strong leadership support.
Opportunities to apply project management and technical expertise in a dynamic environment.
Permanent, full-time role.
Career progression and professional development opportunities.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

has a rich history rooted in providing essential equipment and services to industries like construction, mining, and energy.
operates in key global markets including Canada, South America, and the UK.
specializes in providing solutions for heavy industries, delivering construction, mining, and energy services across vast sectors.
plays a crucial role in powering large-scale infrastructure projects and driving resource development.
offers parts, maintenance, and innovative technological solutions to clients worldwide.
has supported some of the largest and most ambitious projects globally.
has made significant strides in advancing digital technologies and remote monitoring solutions to enhance equipment performance and customer satisfaction.

Culture + Values

Safety First: Ensuring a safe and healthy work environment for all employees.
Integrity: We act with integrity, doing the right thing even when no one is watching.
Customer Success: We aim to create long-term value for our customers and build lasting relationships.
Excellence: We strive for excellence in everything we do and continuously improve.
Innovation: We embrace innovation to stay ahead in the industry and improve the services we offer.
Teamwork: We work together across borders to achieve common goals and respect each other’s contributions.

Environment + Sustainability

2050

Net Zero Emissions Target

Achieving net-zero emissions by this year.

Reduction of greenhouse gas emissions, energy use, and waste generation.
Enhancing energy efficiency and sustainability practices across operations.
Commitment to carbon neutrality across operations through energy reduction and carbon offsetting initiatives.
Innovative technologies such as electric machines and sustainable fuel options are being adopted to lower environmental impact.

Inclusion & Diversity

Striving to achieve a balanced workforce with a focus on increasing female representation in leadership roles.
Ongoing efforts from leadership to improve gender diversity and inclusion.
Programs to ensure an inclusive environment where everyone has equal opportunities to thrive.

Articles

Investor Relations

Fluid Analysis Service

Cat Equipment Repair Services

Role

Description

estimates

quoting

work breakdown

financial tracking

scope development

repair management

Complete documentation for service requests and work order transitions.
Collaborate across Finning’s regional network for component movement and scope validation.
Identify lessons learned and improvement opportunities, applying project management best practices.
Participate in pre/mid/post job meetings with service teams.
Monitor timelines, deliverables, and financial performance of service jobs.
Collaborate with service supervisors and technicians to ensure scope alignment and track progress.
Develop accurate estimates and quotes based on machine history, warranty status, and customer requirements.
Assess technical justification for warranty and goodwill claims, and align with account teams on commercial considerations.
Track and communicate the financial health of ongoing service jobs, ensuring transparency and solution-oriented updates.
Create detailed work breakdown structures, define tasks and resource needs, and manage timelines and deliverables.
Prepare and manage repair scopes and quotes.
Work closely with Product Support, Equipment Sales, and Administrative teams to ensure seamless service delivery.
Manage intake, scope development, quoting, and communication throughout the repair lifecycle.

Requirements

pmp

project management

salesforce

microsoft office

mechanical aptitude

power generation

Project management experience; PMP or Blue Seal certification is an asset.
Strong customer relationship management skills and ability to manage complex interactions.
2+ years of experience in technical service, parts, warranty, or repair is preferred.
Financial acumen for estimating accuracy and job profitability.
Previous experience working with power generation equipment including engine overhauls.
Mechanical aptitude and knowledge of Finning/CAT product lines and repair processes.
Proficiency in Microsoft Office, Salesforce, and relevant software platforms.

Benefits

Monday – Friday, 5x2 schedule.
A competitive wage and comprehensive benefits package.
A collaborative team culture with strong leadership support.
Opportunities to apply project management and technical expertise in a dynamic environment.
Permanent, full-time role.
Career progression and professional development opportunities.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

has a rich history rooted in providing essential equipment and services to industries like construction, mining, and energy.
operates in key global markets including Canada, South America, and the UK.
specializes in providing solutions for heavy industries, delivering construction, mining, and energy services across vast sectors.
plays a crucial role in powering large-scale infrastructure projects and driving resource development.
offers parts, maintenance, and innovative technological solutions to clients worldwide.
has supported some of the largest and most ambitious projects globally.
has made significant strides in advancing digital technologies and remote monitoring solutions to enhance equipment performance and customer satisfaction.

Culture + Values

Safety First: Ensuring a safe and healthy work environment for all employees.
Integrity: We act with integrity, doing the right thing even when no one is watching.
Customer Success: We aim to create long-term value for our customers and build lasting relationships.
Excellence: We strive for excellence in everything we do and continuously improve.
Innovation: We embrace innovation to stay ahead in the industry and improve the services we offer.
Teamwork: We work together across borders to achieve common goals and respect each other’s contributions.

Environment + Sustainability

2050

Net Zero Emissions Target

Achieving net-zero emissions by this year.

Reduction of greenhouse gas emissions, energy use, and waste generation.
Enhancing energy efficiency and sustainability practices across operations.
Commitment to carbon neutrality across operations through energy reduction and carbon offsetting initiatives.
Innovative technologies such as electric machines and sustainable fuel options are being adopted to lower environmental impact.

Inclusion & Diversity

Striving to achieve a balanced workforce with a focus on increasing female representation in leadership roles.
Ongoing efforts from leadership to improve gender diversity and inclusion.
Programs to ensure an inclusive environment where everyone has equal opportunities to thrive.

Articles

Investor Relations

Fluid Analysis Service

Cat Equipment Repair Services