Commercial Director

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Shaw Healthcare (Group) Ltd
Leading UK employee‑owned provider of residential, nursing, dementia, mental‑health and extra‑care services.
Lead commercial strategy, business development and acquisitions for healthcare provider
16 days ago ago
£120,000
Expert & Leadership (13+ years)
Full Time
Cardiff, Wales, United Kingdom
Hybrid
Company Size
4,000 Employees
Service Specialisms
Residential care
Nursing care
Dementia care
Mental health care
Acquired Brain Injury care
Learning Disabilities support
Supported Living
Extra Care
Sector Specialisms
Elderly Residential
Dementia Care
Mental Health
Acquired Brain Injuries
Learning Disabilities
Complex Care Specialists
Residential Care
Nursing Care
Role
What you would be doing
stakeholder management
business development
contract negotiation
acquisition management
tender management
market analysis
  • Build and develop working relationships with external stakeholders in a bid to generate new business opportunities for the Company.
  • Identify and pursue commercial opportunities including new contract opportunities as well as mergers and acquisitions.
  • Be responsible for the maintenance of the database of contacts of Stakeholders including Directors of CCGs, Health Boards, specialist commissioners Local Authorities, Housing Association
  • Building relationships with decision makers - DASS, head of brokerage, head of commissioning, transfers of care teams to maximise new contract opportunities.
  • To directly manage a Business Development Manager who is responsible for building relationships with commissioners, assisting operational teams with bed sales initiatives and who monitor progress and engagement around commissioning projects more generally.
  • To lead negotiations for significant contracts with customers and commissioners ensuring adequate clauses to protect the Company’s position.
  • To set up and manage project teams that are formed to deliver on an acquisition or a new contract including chairing regular update meetings and ensure the transition timetables are being met.
  • Engaging with the wider operational support teams to ensure tender responses are cohesive and compelling to maximise the chances of success in addition to identifying any issues that may impact the overall tender process early in the process.
  • Regularly reviewing market demographic information, competitor analysis and fee benchmarking across the regions that we operate within and formulating strategies to improve our market position.
  • To ensure that the Company is well prepared to be successful in local government contract tender processes having built relationships with relevant stakeholders and understanding their needs.
  • To review and shortlist relevant acquisition opportunities for the Company’s Board to consider having assessed and scored the opportunity by reference to the Company’s key acquisition metrics.
  • Co-ordinating the writing of local government tender responses to a high standard and being confident in presenting as part of tender processes.
  • To develop and implement sustainable commercial strategies and business plans to accelerate company growth.
What you bring
contract negotiation
stakeholder management
bid writing
project management
commercial leadership
care sector
  • Able and confident to review project agreements, care specifications, service level agreements, contracts highlighting clauses that require modification/addition/deletion in order to meet the Company’s needs
  • Extensive experience in a senior commercial leadership role
  • Strong negotiation and stakeholder management skills to secure contracts
  • Effective written and verbal communication skills
  • Previous experience of contract negotiation in a professional service setting
  • Relevant qualifications in bid writing and project management
  • Experience of commissioning portals and application processes
  • Proven record of being able to prioritise work in an environment which has conflicting pressures and demands
  • High attention to detail and ability to review and negotiate commissioning contracts
  • Valid driving license and use of own car for work purposes
  • Ability to build relationships with stakeholders and be confident in presenting proposals
  • Knowledge of the care sector and how LAs/ICB procure contracts
  • Experience leading end-to-end acquisitions in the health and social care sector
  • Be approachable, responsive and proactive
  • Commercial experience within a large care home operator group
  • To have a detailed understanding of the care sector challenges as well as being up to date with regional health and social care agendas and strategies.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
Founded in 1986
Year Established
The company was established in Cardiff in 1986.
£10M Investment
Private Equity Injection
Received a £10 million private-equity injection in late 2017 to support new developments and service diversification.
70 Care Homes
Care Homes Operated
Operates around 70 residential care homes, community hospitals, and extra-care schemes across England, Wales, and Scotland.
50% Revenue
Revenue from Public Sector
Over half of its revenue comes from long-term partnerships with public sector bodies.
  • Began with residential and nursing homes and steadily expanded across England, Wales, and Scotland.
  • Is majority employee-owned.
  • Specializes in dementia, mental health, and acquired-brain-injury care, alongside traditional elderly nursing and extra-care apartments.
  • Uniquely integrates design-build-operate consultancy, managing facilities from initial tender through to ongoing care delivery.
Culture + Values
  • Put people at the center of all we do
  • A business built on integrity and powered by innovation
  • Support associates and communities to achieve their full potential
Environment + Sustainability
64% reduction
Carbon Footprint Reduction
The company has reduced its operational carbon footprint (Scope 1 & 2) by 64% compared to 2010 levels.
40% GHG intensity
GHG Intensity Reduction
Reduced greenhouse gas intensity per pound of product by 40% compared to 2010.
1 million pounds
Recycled Carpet
Recycled nearly 1 billion pounds of carpet since 2006.
1 MW solar
Solar Energy
Installed a 1 MW solar array at a manufacturing plant, powering approximately 100 homes.
  • Net-zero enterprise operations target by 2030
  • Almost 90% of products Cradle to Cradle Certified (2024)
  • 100% carbon-neutral commercial carpet operations globally (since 2018)
  • Joined WorldGBC’s Net Zero Carbon Buildings Commitment (since 2018)
  • Combined Heat & Power plant reduces 26,000 metric tonnes CO₂ annually at one facility
Inclusion & Diversity
75% Spend
Supporting Small and Diverse Businesses
Allocated a significant portion of their allowable spend to support small and diverse businesses in 2023.
1M+ Hours
Training and Education Provided
Delivered over 1 million hours of training and educational resources in 2023.
  • Offered reasonable accommodation in hiring process for individuals with disabilities
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Commercial Director at Shaw Healthcare (Group) Ltd in Cardiff, Wales, United Kingdom