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Leasing Supervisor
Edward Rose & Sons
Leading the leasing team to promote resident interest and retention through high quality customer service in a multi-family property management setting
20d ago
$2,070
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
South Bend, IN
Onsite
Company Size
2,200 Employees
Service Specialisms
Property Development
Construction Services
Project Management
Design
Engineering
Technical Services
Turnkey
General Contractor
Sector Specialisms
Residential
Senior Living Communities
Apartment Communities
Development
Construction
Property Management
Land Acquisition
Building Maintenance
Role
What you would be doing
resident coordination
issue resolution
accounting support
application processing
community outreach
team leadership
- Follow procedures to coordinate residents moving in and out of the community, making sure to properly document events and communicate the status to the proper departments
- Listen to resident complaints and help develop solutions for them
- Assists the apartment community with their accounting needs
- Process applications for prospective residents and follow up to maintain consistent communication
- Present community information to prospective renters in a professional manner to appeal to their rental needs
- Delegate responsibilities with strategic consideration to departmental needs
- Maintain a professional appearance following team dress code policy
- Resolve employee relations issues ethically and in a timely manner
- Responsible for leading the leasing team to promote resident interest and retention through high quality customer service
- Provide accurate information on the selling features of the community and surrounding area
- Prepare lease contracts and other required documents
- Build positive rapport with potential residents by answering telephone and email communications in a timely manner
- Meet with team members on a regular basis to discuss strengths and development opportunities
What you bring
sales
customer service
management
leasing
property management
microsoft office
- Previous sales or customer service experience is required
- Have reliable transportation and valid driver’s license
- Previous leasing experience is preferred
- Must be proficient with Microsoft Office programs
- Previous management experience is required
- Experience using Yardi Voyager or related property management software is preferred
- Must be flexible with work schedule. Weekend hours may be assigned
- Previous experience in multi-family property management is preferred
- Discounted apartment home
- Comprehensive benefits package, including 401(k) with company match
- Great work environment
- Competitive compensation plan with bonus opportunities
- Compensation: Starting at $20.70 per hour or higher, based on experience
- Opportunities for advancement
- Generous paid time off programs
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks may be conducted
People also searched
Company
Overview
Founded in 1921
Year of establishment
The company was established in the early 20th century, marking its long-standing presence in the real estate industry.
$2 billion revenue
Annual revenue estimate
The company generates significant annual revenue, reflecting its substantial operations and market presence.
140+ properties
Number of managed properties
The firm oversees a large portfolio, encompassing a wide range of residential and mixed-use developments.
- Remaining family-owned and privately held, it has expanded from Michigan to nationwide luxury apartment and mixed-use communities.
- It oversees full project lifecycles—from land acquisition and construction to long-term property management.
- Typical projects include mid- to high-end residential, senior living, and mixed-use developments.
- The firm retains ownership of many communities for decades, reflecting its long-term investment mindset.
- Unusually, it blends modest and luxury housing, aiming for 'the most house for your money.'
- Customer Focus – We work hard to meet the needs of our customers.
- Integrity – We act with honesty and transparency in everything we do.
- Innovation – We continuously seek ways to improve and evolve.
- Teamwork – We collaborate and support each other to achieve shared success.
- Excellence – We strive for the highest standards in all aspects of our business.
2050
Net Zero Target
Aims to achieve net zero carbon emissions by this year.
- Commitment to reducing carbon emissions across all operations.
- Implementation of energy-efficient technologies in all new developments.
- Minimizing waste through recycling and sustainable material use.
- Collaboration with partners to ensure responsible sourcing and environmental protection.
Women in Senior Roles: X%
Gender Balance in Leadership
Significant progress has been made in achieving gender balance at senior levels of leadership.
- Ongoing initiatives to create an inclusive and diverse workforce.
- Targeted recruitment strategies to promote diversity in all areas of the business.
- Regular training on unconscious bias and inclusion.
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