Description
lms administration
software training
system optimization
trainer management
performance metrics
cross‑branch training
The Training Manager will oversee delivery of software and procedural training, mentor trainers and employees, and collaborate with department leaders to align training with business goals. The position also includes hands‑on support for administrative and sales functions when needed.
- Develop and execute training strategies for administrative, sales, yard, and operational teams, focusing on BisTrack and core systems.
- Manage trainers and training staff, ensuring consistent delivery and coaching across locations.
- Evaluate training effectiveness using performance metrics, feedback loops, and continuous‑improvement initiatives.
- Partner with department managers to align training plans with onboarding, performance management, and career development.
- Oversee the Learning Management System, handling content development, administration, and reporting.
- Identify operational inefficiencies and collaborate on system enhancements and upgrades.
- Coordinate cross‑branch training, including travel to ensure consistency and quality.
- Maintain and update training documentation, policies, and procedures.
- Provide hands‑on support in administrative and sales functions as needed.
Requirements
training management
adult learning
leadership
microsoft office
bistrack
retail
Ideal candidates have proven experience in training program management, a strong grasp of adult learning principles, and excellent leadership and communication skills. They should be proficient with Microsoft Office, familiar with retail systems such as BisTrack, and be willing to travel to branch locations.
- Proven experience managing training programs, facilitating sessions, and coaching staff.
- Strong knowledge of adult learning principles and instructional design.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple priorities in a fast‑paced, team‑oriented environment.
- Proficiency with Microsoft Office; BisTrack experience preferred.
- Background in retail sales, customer service, or operations.
- Willingness to travel to branch locations as needed.
Benefits
The role offers a comprehensive benefits package, including medical, dental, vision, flexible spending, 401(k), discretionary bonuses, paid time off, volunteer time off, and various insurance plans, as well as employee discounts and outings.
- Medical, dental, and prescription drug insurance.
- Flexible Spending Account and Health Savings Account.
- 401(k) plan with discretionary bonuses.
- Paid holidays, paid time off, volunteer time off, and parental leave.
- Group life, AD&D, short‑term disability, and EAP/work‑life plan.
- Employee purchase discount, outings, and charge accounts.
Training + Development
Information not given or found
